Hi, I’m
Michelle Walters
Swanton,VT
Summary
Dynamic Resident Care Director with a proven track record at Benchmark Senior Living, excelling in clinical leadership and operational management. Expert in care planning and risk determination, fostering team collaboration to enhance patient outcomes. Recognized for reliability and critical thinking, ensuring compliance and quality care delivery in a fast-paced environment. Deficiency free state survey in 2025.
Experienced with managing resident care and coordinating comprehensive healthcare services. Utilizes strong leadership to enhance team performance and resident satisfaction. Knowledge of healthcare regulations and best practices ensures high-quality care and compliance.
Qualified Registered Nurse with proven background in overseeing resident care, ensuring compliance with healthcare regulations, and fostering supportive living environment. Demonstrated success in coordinating care plans and improving resident satisfaction. Skilled in team leadership and crisis management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
years of professional experience
Work History
Benchmark Senior Living
Resident Care Director
10.2019 - Current
Job overview
- Assisted in developing resident care plans to address individual needs and preferences.
- Supported daily operations by coordinating activities and events for residents.
- Collaborated with healthcare professionals to ensure quality care delivery.
- Maintained accurate documentation of resident health assessments and progress notes.
- Contributed to staff training on best practices in resident care and safety protocols.
- Monitored compliance with regulatory standards and internal policies.
- Provided support during family meetings, addressing concerns and feedback effectively.
- Set and updated staff schedules, delegated assignments, and monitored performance for 14 Nurses.
- Conducted admissions assessments to determine patient conditions and risk levels.
- Supervised and coached team members on proper procedures and care standards.
- Coordinated multidisciplinary team meetings regularly to discuss individual cases thoroughly, optimizing holistic approaches to patient care.
- Supervised daily operations of the residential facility, maintaining a high level of safety and compliance with regulations.
Elderwood Senior Living
Floor Nurse
06.2017 - 10.2019
Job overview
- Administered medications and treatments according to established protocols, ensuring patient safety and compliance. Responsible for 10-15 residents.
- Monitored vital signs and reported changes to healthcare team, facilitating timely interventions.
- Educated patients and families on health management strategies, fostering adherence to treatment plans.
- Collaborated with interdisciplinary teams to coordinate patient care and improve outcomes.
- Delivered compassionate end-of-life care for terminally ill patients, easing their pain and providing emotional support to families during a difficult time.
- Provided quality wound care to expedite healing and minimize infections in a timely manner.
- Conducted thorough shift-to-shift report handoffs, ensuring continuity of care and enhancing patient safety across all shifts.
- Participated in ongoing professional development opportunities to enhance knowledge base and stay current on best practices in nursing care.
RehabCare
Rehabilitation Technician
09.2004 - 09.2016
Job overview
- Administer therapeutic exercises to patients under direction of rehabilitation professionals.
- Monitor patient progress and document responses to treatment plans accurately.
- Prepare and maintain rehabilitation equipment, ensuring optimal functionality and safety standards.
- Assist in creating individualized rehabilitation programs tailored to specific patient needs.
- Utilized therapeutic equipment effectively, resulting in improved patient progress.
- Managed inventory of supplies and ordered new materials when needed, maintaining a well-stocked therapy space.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Coordinated scheduling and documentation for multiple caseloads, streamlining administrative processes within the department.
Education
Vermont Technical CollegeSaint Albans, VT
Associate of Science from Nursing
06-2021
University Overview
- Dean's List
- Cum Laude
- Alpha Delta Nu
- Phi Theta Kappa
Vermont Technical CollegeWilliston, VT
No Degree from Licensed Practical Nurse
05-2017
University Overview
- Dean's List
Skills
- Clinical leadership
- Operational management
- Team management
- Assessment skills
- Staff scheduling
- Care planning
- Conducting assessments
- Risk determination
- Monitoring staff
- Problem-solving
- Reliability
- Critical thinking
Timeline
Resident Care Director
Benchmark Senior Living
10.2019 - Current
Floor Nurse
Elderwood Senior Living
06.2017 - 10.2019
Rehabilitation Technician
RehabCare
09.2004 - 09.2016
Vermont Technical College
Associate of Science from Nursing
Vermont Technical College
No Degree from Licensed Practical Nurse