Michelle Ward
Tamworth,NH
Summary
Dynamic Digital Marketing Account Manager with 8+ years of experience. Skilled in client relationship management, multi-channel campaigns, and performance optimization. Expertise in CRM platforms like Go High Level. Holds a BS in Administration. Strong analytical and communication skills, with a passion for digital marketing trends.
Overview
5
5
years of professional experience
Work History
Account Manager
Renegade Media Company, LLC
Knoxville, TN
06.2019 - Current
- Develop and execute tailored digital marketing strategies for medical and integrative health practices.
- Utilize CRM platforms, especially Go High Level, to create, manage, and optimize marketing campaigns.
- Implement and oversee digital marketing initiatives including SEO, PPC, social media, email marketing, and content creation.
- Provide expert guidance and recommendations on digital marketing best practices and trends specific to the medical and integrative health sectors.
- Manage client accounts, ensuring exceptional service delivery and maintaining strong client relationships.
- Analyze marketing data and performance metrics to optimize campaigns and report on ROI.
- Collaborate with clients to understand their goals and tailor marketing strategies to meet their needs.
- Stay current with industry developments and emerging trends to provide innovative solutions.
Appointment Setter
ModFx Media
Jacksonville, FL
12.2023 - Current
- Provided information regarding services and policies.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Updated reports and daily logs for management use and permanent files.
- Scheduled and confirmed appointments.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Qualified customers' interest levels by building trust through conversation and utilizing provided scripts.
Education
Bachelor of Science - Business Administration
University of Southern Maine
Portland, ME05-1990
Skills
- Content Marketing Strategies
- SEO/SEM/PPC
- Project Management Tools
- Strong Communication
- Content Creation
- Data Analysis
- Web Analytics
- CRM
- Writing and Editing
- Social and Paid Advertising
- Strategic Perspective
Timeline
Appointment Setter
ModFx Media
12.2023 - Current
Account Manager
Renegade Media Company, LLC
06.2019 - Current
Bachelor of Science - Business Administration
University of Southern Maine
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