Michelle Warfield

• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Operated cash register to record transactions accurately and efficiently.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Handled all responsibilities involving meeting production timelines, providing food security, and assisting in all area of food production, and preparation.

Trained new employees that were assigned to the department about food handling, temperatures, chicken rotisseries, and meeting the expectations for the day.

Helping the new members to understand membership benefits, refunding, and credit card.

• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
• Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.
• Built professional sales presentations to promote services to groups of potential customers.

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Kept pharmacy counter and related areas clean, neat and organized.
• Received incoming supplies and stocked in correct locations.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Merchandised over-the-counter goods and rotated stock.
• Organized client information into correct profiles while maintaining confidentiality.
• Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals.

• Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
• Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Maintained safe, clean and organized environment to increase patient comfort.
• Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
• Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
• Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.