Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Waters

Pittsburg,CA

Summary

Dynamic leader with a proven track record at Waterstones-Independent Consultant Paparazzi Accessories, driving substantial business growth through strategic planning and operational excellence. Skilled in relationship building and client engagement, I enhance brand reputation while fostering a culture of leadership and development within teams.

Overview

30
30
years of professional experience

Work History

CEO/Owner/Operator

Waterstones-Independent Consultant Paparazzi Accessories
07.2022 - Current
  • Achieved company growth by implementing strategic planning using social media and building relationships with clientele.
  • Self grew knowledge and skills to enhance my strategies to grow my client base.
  • Managed partnerships and strategic business relationships like vendor events by negotiating contract terms.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.

In Home Baby Care

Krystal Riley
05.2025 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Ensured safety, medical and nutritional needs of clients and kept base with the guardian to ensure the child in care is thriving.
  • Skilled at working independently and collaboratively in a family oriented environment.
  • Proven ability to learn quickly and adapt to new situations.

Property Management Co-Host

Emmerson Property Holdings LLC
06.2023 - 02.2024
  • Self taught with community platforms on guidance on performance techniques, helping them excel in roles for stable maintenance.
  • Enhanced audience engagement by incorporating interactive segments and stay interactive to handle issues with guests.
  • Coordinated with my team to ensure smooth transitions and ensured self sufficiency to run my role independently.
  • Supported marketing efforts by creating reliable relationships to ensure guests were satisfied.

Sr. Processor/Loan Officer/Sr. Underwriter

Multiple Mortgage Company Branches
01.1996 - 05.2018
  • Conducted regular audits of loan files to identify areas for improvement and maintain high standards of performance, as well as working closely with loan officers, appraisers and other loan entities to ensure client satisfaction.
  • Successfully built broker clientele through networking and effectively cultivating key relationships with customers and affiliated partners to facilitate business objectives.
  • Enhanced data security measures by implementing secure storage solutions and training staff on best practices for handling sensitive information.
  • As an underwriter, specified loan conditions based on client financial situations, qualifications, industry standards, regulations and internal policies and procedures.

Education

Associate of Science - Liberal Education And Business Studies

Diablo Valley College
Pleasant Hill, CA
01-1992

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Leadership and people development
  • People and culture
  • Client engagement
  • Operations management
  • Relationship and team building
  • Management team leadership
  • Planning and coordination

Timeline

In Home Baby Care

Krystal Riley
05.2025 - 08.2025

Property Management Co-Host

Emmerson Property Holdings LLC
06.2023 - 02.2024

CEO/Owner/Operator

Waterstones-Independent Consultant Paparazzi Accessories
07.2022 - Current

Sr. Processor/Loan Officer/Sr. Underwriter

Multiple Mortgage Company Branches
01.1996 - 05.2018

Associate of Science - Liberal Education And Business Studies

Diablo Valley College

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Michelle Waters