Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Wertzberger

Winfield,IN

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Experienced in handling numerous projects at once while ensuring accuracy and strong organizational skills. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Known for effective team collaboration and delivering reliable results. Adaptable to changing needs and dependable asset in high-pressure environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Risk Specialist-General Liability

Michels Corporation
04.2021 - 05.2025
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
  • Taught employees how to control risks at front line.
  • Investigated allegations to check validity and recommend actions to minimize risk.
  • Handled General Liability claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
  • Managed approximately 20 emails and 15 calls per day from operations or claimants

Special Education Paraprofessional

Lomira School District
04.2018 - 02.2021
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Worked with 15 students per school hour

Property and Casualty Insurance Agent

Anton Insurance Agency
06.2005 - 12.2012
  • Assisted clients in navigating the claims process, guiding them through each step and addressing their concerns along the way.
  • Established strong rapport with clients through consistent communication, building trust as their trusted advisor on insurance matters.
  • Improved customer satisfaction by providing exceptional service and addressing policyholder concerns in a timely manner.
  • Managed calls, emails and clients every day

Education

Associate of Applied Science - Medical Technology

Kaplan College
Merrillville

Skills

  • Customer Relations
  • Time Management
  • Task Prioritization
  • Power Point
  • Excel
  • Microsoft Office

Certification

CRIS-Construction Risk and Insurance Specialist

Timeline

Risk Specialist-General Liability

Michels Corporation
04.2021 - 05.2025

Special Education Paraprofessional

Lomira School District
04.2018 - 02.2021

Property and Casualty Insurance Agent

Anton Insurance Agency
06.2005 - 12.2012

Associate of Applied Science - Medical Technology

Kaplan College

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