Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Assessments
Accomplishments
Timeline
Hi, I’m

Michelle Whitehead

Louisville,KY
Michelle Whitehead

Summary

Honest, tenacious, and highly skilled healthcare champion with firsthand experience in both sides of healthcare. One of my daughters spent 19 months in the NICU, igniting a deeper understanding and passion for patient care and advocacy. Dedicated to delivering the highest level of care and taking pride in always giving my absolute best. Thank you for considering my application, and I look forward to the opportunity to meet with you.

Overview

16
years of professional experience
7
Certifications

Work History

Baptist Health System KY & IN

Nursing Support Technician ICU
03.2023 - 02.2024

Job overview

  • Direct patient care
  • Daily cleaning and care of tracheotomy and gtube sites
  • Experience in respiratory therapy with the use of medical and mechanical intervention such as BIDs, ventilators, C Pap, nebulizers, oxygen, ECMO and CPT
  • Account for all incoming and outgoing patients, prepare rooms/chart
  • Experience with closed site and re-established placement of gtube's
  • Extensive experience with feeding pump
  • Extensive experience with physical therapy and range of motion
  • Track, record and order unit supplies
  • Provided caring, intimate, hands-on healthcare for patients
  • Monitored and recorded vital signs
  • Assistance with daily living needs
  • Operates mechanical lifts, as needed
  • Scheduled patient activities/therapies/resources
  • Specimen collection including blood draws
  • Type and scan blood draws for blood bank transfusions
  • Obtaining proper authorization/blood from the blood bank

Signature HealthCARE LLC

CNA - Certified Nursing Assistant
01.2018 - 12.2023

UofL Hospital

ICU Burn Tech/Unit Coordinator
11.2022 - 01.2023

Job overview

  • 1 on 1 interaction to assess/deliver the quality care standard my patient's deserve
  • Obtain vital signs & consistent recording of my patient's health status
  • Providing specialized patient centered wound care
  • Creating an environment of dignity & assistance with daily living needs
  • I give all my patient's the time, patience, empathy & compassion I'd want for myself or my loved one in a similar situation

Chipotle

Assistant Manager
05.2016 - 11.2017

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Generated repeat business through exceptional customer service.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Green Valley Nursing Home

CNA - Certified Nursing Assistant
05.2014 - 12.2016

Care.com

Home Health Aide
01.2008 - 02.2014

Education

Indiana Health Careers
Sellersburg, IN

CNA
01.2015 - 05.2015

MedCerts
Coursera.com

Certificate from Medical Terminology And The Human Body Fundamental
10.2024

Vanderbilt University
Coursera.com

Certificate from OpenAI GPTs: Creating Your Own Custom AI Assistant
08.2024

University of Minnesota
Coursera.com

Certificate from Introduction To Integrated Nursing
07.2024

MedCerts
Coursera.com

Certificate from Professionalism in Allied Health
07.2024

Google
Coursera.com

Certificate from Intro To Gen. AI Learning Path Specialization
06.2024

Google
Coursera.com

Certificate from AI Essentials
06.2024

Google Cloud
Coursera.com

Certificate from Responsible AI: Applying AI Principles With Google
06.2024

Google Cloud
Coursera.com

Certificate from Introduction To Large Language Models
06.2024

University of Pennsylvania Law School
Coursera.com

Certificate from Introduction To American Law
05.2024

Skills

Hospice Care

Certification

CNA, 01/01/13, Present

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Home health aide skills, Proficient, 01/01/23
  • Nursing assistant skills, Proficient, 05/01/21
  • Work style: Reliability, Proficient, 03/01/22
  • Attention to detail, Proficient, 06/01/23

Accomplishments

  • Achieved better patient outcomes by completing rounding with accuracy and efficiency.

Timeline

Nursing Support Technician ICU

Baptist Health System KY & IN
03.2023 - 02.2024

ICU Burn Tech/Unit Coordinator

UofL Hospital
11.2022 - 01.2023

CNA - Certified Nursing Assistant

Signature HealthCARE LLC
01.2018 - 12.2023

Assistant Manager

Chipotle
05.2016 - 11.2017

Indiana Health Careers

CNA
01.2015 - 05.2015

CNA - Certified Nursing Assistant

Green Valley Nursing Home
05.2014 - 12.2016

Home Health Aide

Care.com
01.2008 - 02.2014

MedCerts

Certificate from Medical Terminology And The Human Body Fundamental

Vanderbilt University

Certificate from OpenAI GPTs: Creating Your Own Custom AI Assistant

University of Minnesota

Certificate from Introduction To Integrated Nursing

MedCerts

Certificate from Professionalism in Allied Health

Google

Certificate from Intro To Gen. AI Learning Path Specialization

Google

Certificate from AI Essentials

Google Cloud

Certificate from Responsible AI: Applying AI Principles With Google

Google Cloud

Certificate from Introduction To Large Language Models

University of Pennsylvania Law School

Certificate from Introduction To American Law

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Michelle Whitehead