MICHELLE WILSON
Lake Charles,LA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
24
24
years of professional experience
Work History
Store Manager
Express
07.2018 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Talbots
10.2013 - 07.2018
- Hired and trained all sales staff for new store location
- Opened a new store location and assisted in recruiting and training new staff. Reorganized the sales floor to meet company demands
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
- Completed weekly schedules according to payroll policies
- Worked closely with the district manager to formulate and build the store brand.
Store Manager
Limited Too/Justice
10.1998 - 10.2013
- Stocked and restocked inventory when shipments were received
- Reorganized the sales floor to meet company demands
- Completed weekly schedules according to payroll policies
- Trained all new managers on store procedures and policies
- Addressed and corrected sales staff communication issues in a tactful and effective manner
- Contributed to merchandising ideas at team sale meetings
Education
No Degree - Business
Tarrant County College District
Fort Worth, TXSkills
- Problem-Solving Strengths
- Strong Multitasking Skills
- Strategic Planning
- Recruiting and Hiring
- Financial Forecasting
- Team Leadership
- Employee Motivation
Timeline
Store Manager
Express
07.2018 - Current
Store Manager
Talbots
10.2013 - 07.2018
Store Manager
Limited Too/Justice
10.1998 - 10.2013
No Degree - Business
Tarrant County College District
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