Michelle Winters
Vancouver
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for running a top-performing warehouse in labor, sales, and completion.
Overview
2
2
years of professional experience
Work History
Senior Supervisor
Club Demonstration Services at Costco
Vancouver
08.2024 - Current
- Provided leadership and guidance to a team of 30 employees.
- Responded to customer questions regarding products, prices and availability.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Delivered weekly sales, performance, and inventory reports to managers.
Childcare Provider
Kiddie Academy
Vancouver
12.2022 - 04.2023
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Assisted children in development of social, communication and problem-solving skills.
- Communicated with parents about daily activities and any concerning behaviors.
- Planned and implemented engaging activities to encourage creativity and expression.
Education
High School Diploma -
Skyview Highschool
Vancouver, Washington05-2020
Skills
- Managing operations and efficiency
- Staff support
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Coaching and mentoring
- Event management
- Time management abilities
- Quality control
Timeline
Senior Supervisor
Club Demonstration Services at Costco
08.2024 - Current
Childcare Provider
Kiddie Academy
12.2022 - 04.2023
High School Diploma -
Skyview Highschool