Michelle Woodard
Cornelius,OR
Summary
Proven problem-solver and adept multi-tasker, I enhanced customer loyalty and cut costs at Lawn & Irrigation Technologies NW. Leveraging exceptional customer service and attention to detail, I consistently prioritized efficiency and quality across roles. My ability to manage time effectively and maintain high standards underlines my commitment to excellence and positive outcomes.
Overview
16
16
years of professional experience
Work History
Office Administrator
Lawn & Irrigation Technologies NW
09.2023 - Current
- Responded to inquiries from callers seeking information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Reduced company expenses, identifying areas of inefficiency and implementing cost-cutting measures.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Food Runner
SPORTS LOOK
01.2020 - 03.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Bowling Alley Attendant
4 SEASONS BOWLING
01.2020 - 03.2020
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Dehydrator Tender
Fruition
01.2012 - 04.2013
- Loads trays with berries then pushes carts into drying chamber to dehydrate fruit.
- Observes gauges, and regulates and maintains specified temperature and humidity in drying chambers.
- Feels and observes fruit during dehydrating process to certain firmness and color in accordance with standards.
- Pulls cart from heating chamber,
- Record drying time of each load.
Markdown Associate
Marshall's Department Store
09.2008 - 12.2011
- Go through merchandise department-by-department to adjust prices.
- Sort and display regular price and clearance merchandise appropriately ensuring all departments remain fully-stocked with the correct merchandise, and appear clean, organized and uncluttered.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Cross-trained in cashier role in order to provide skilled backup for team members.
Skills
- Time management
- Attention to detail
- Problem solving
- Multi-tasking
- Office management
- Verbal communication
- Document management
- Scheduling and calendar management
Timeline
Office Administrator
Lawn & Irrigation Technologies NW
09.2023 - Current
Food Runner
SPORTS LOOK
01.2020 - 03.2020
Bowling Alley Attendant
4 SEASONS BOWLING
01.2020 - 03.2020
Dehydrator Tender
Fruition
01.2012 - 04.2013
Markdown Associate
Marshall's Department Store
09.2008 - 12.2011
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