Michelle Yglecias
Waco,TX
Summary
Highly-motivated, committed and hardworking job seeker with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at mastering new skills. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
Self-employed
Waco, Texas
02.2015 - Current
- Review and complete real estate contracts with attention to detail.
- Managed geographic territory.
- Managed real estate transactions from initiation to closing.
- Showed residential properties and explained features, value and benefits of available homes.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Maintained current and accurate CRM database of prospective customers.
- Managed sales pipeline by actively following up with prospects and hot leads.
Advertising Account Executive
Waco Tribune-Herald
Waco, TX
06.2007 - 11.2014
- Managed geographic territory
- Managed and retained existing client accounts.
- Upsold advertising packages and options to customers by making outbound sales calls.
- Exceeded department expectations for productivity and accuracy levels.
- Used persuasive techniques to overcome objections and close new sales opportunities.
- Participated in incentive programs and contests designed to support achievement of production goals.
- Helped customers design and layout spec ads.
- Established numerous new accounts, boosting profits significantly.
Education
Master of Science - Education
08.1997
Bachelor of Science - Education
05.1995
Skills
- Self-driven
- Problem solving
- Service Oriented
- Contract Preparation
- Organizational
- Verbal and Written Communication
- Critical thinking
- Client Relations
- Event planning
- Interpersonal
Volunteer Service
Waco Chamber of Commerce Total Resource Campaign
- Developed partnerships with area business leaders
- Created a networking strategy to attain sponsorships for non-profit events
- Cultivated relationships that led to increased sponsorships
Timeline
Real Estate Agent - Self-employed
02.2015 - Current
Advertising Account Executive - Waco Tribune-Herald
06.2007 - 11.2014
Baylor University - Master of Science, Education
University of Mary Hardin-Baylor - Bachelor of Science, Education