Michelle Yi
Highland,CA
Summary
Hardworking professional and analytical problem-solver with experience prioritizing multiple tasks requiring prompt solutions. Meticulous team player able to manage workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
6
6
years of professional experience
Work History
Behavior Technician
Advanced Behavioral Specialists
11.2023 - 01.2024
- Recorded behavioral data during sessions to track progress and evaluate the effectiveness of interventions and/or treatment plans
- Enhanced client progress by implementing individualized behavior intervention plans.
- Improved client communication skills through the use of evidence-based practices and techniques.
Art Instructor
SWCC Summit School
09.2023 - 12.2023
- Private weekly sessions with students (Preschool/Elementary)
- Developed an age-appropriate art education 10-week lesson plans for children, focusing on creativity expression and communication development
- Covered various art mediums, techniques, as well as introduced children to art history and an appreciation for famous artists and art movements
Customer Specialist
CJ Logistics
04.2022 - 06.2023
- Customer Service, Issue Resolution, and Team Collaboration in a fast paced environment
- Maintained schedules, processed daily paperwork, answered phone calls, attend meetings, and coordinated appointments
- Created a new system in which products are exported to Canada and Mexico
- Developed rapport with clients through effective communication and active listening skills.
Book Designer
SWCC
06.2021 - 12.2021
- Designed Book Cover, layout, concepts, typography, and image selection (Utilizing Adobe Photoshop and Illustrator)
- Collaborated with author and editor to ensure cohesive visual elements in line with the narrative content.
Administrative Assistant
UCR Botanic Gardens
12.2019 - 07.2021
- Secretarial responsibilities (Data management, Administrative support, Calendar management, Phone calls, Emails, Customer Service)
- Worked frequently with Adobe Photoshop, Illustrator, and Lucidpress to create original fliers/outlines/maps
- Regularly worked with Microsoft Office Suite
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Social Media Designer
TotoLink Co
11.2019 - 04.2020
- Specializing in Instagram
- Developed innovative design concepts for improved brand recognition and customer engagement.
Student Cashier/Worker
La Fiamma & Glen Mor Market, UCR Dining
09.2017 - 11.2019
- Promoted positive customer experiences by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a seamless flow of service during busy periods.
Education
Bachelor’s Degrees - Psychology
University of California, Riverside (UCR)
Riverside, CA2021
BA - Studio Art
University of California, Riverside
Riverside, CA2021
High School Diploma -
Citrus Valley High School (CVHS)
Redlands, CASkills
- Data Collection
- Microsoft Office Suite (Word, Excel PowerPoint)
- Data Analysis Tools (Excel, Google Sheets)
- Social Media platforms (Instagram, Twitter, YouTube, Facebook)
- Editing Programs (Adobe Creative Suite, Lucidpress, Canva, Final Cut Pro, Premiere Pro)
- Conflict Resolution
Additional Information
- UCR Student Mentor in Mentor Collective
- Media team/Lighting system for the Remnant Conference in America
- Sunday School Preschool Teacher for Step with Christ Church
- Muralist and Designer
Languages
Korean
Native or Bilingual
Timeline
Behavior Technician
Advanced Behavioral Specialists
11.2023 - 01.2024
Art Instructor
SWCC Summit School
09.2023 - 12.2023
Customer Specialist
CJ Logistics
04.2022 - 06.2023
Book Designer
SWCC
06.2021 - 12.2021
Administrative Assistant
UCR Botanic Gardens
12.2019 - 07.2021
Social Media Designer
TotoLink Co
11.2019 - 04.2020
Student Cashier/Worker
La Fiamma & Glen Mor Market, UCR Dining
09.2017 - 11.2019
Bachelor’s Degrees - Psychology
University of California, Riverside (UCR)
BA - Studio Art
University of California, Riverside
High School Diploma -
Citrus Valley High School (CVHS)
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