Michelle Zaragoza
Vista,CA
Overview
5
5
years of professional experience
Work History
Migrant Education Advocate I
San Diego County Of Education
11.2021 - 08.2023
- Built solid and trusting relationships with students, families, school districts and promoted trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Promoted substantial parent and student engagement by inviting families to community services and outreaches.
- Contributed to recruitment in afterschool supplemental and instructional programs. To increase graduation rates for migratory children.
- Provided academic and career advisement by monitoring graduation requirements.
- Maintained detailed case histories, reports to meet strict standards.
Front End Lead Supervisor
The Home Depot Inc
07.2018 - 10.2021
- Monitored cash drawers and checkout stations to verify adequate cash supply.
- Oversaw Employee performance and scheduling in the front end.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Arts - Human Development
California State University - San Marcos
San Marcos, CA05.2021
High School Diploma -
Escondido High School
Escondido, CA06.2016
Timeline
Migrant Education Advocate I
San Diego County Of Education
11.2021 - 08.2023
Front End Lead Supervisor
The Home Depot Inc
07.2018 - 10.2021
Bachelor of Arts - Human Development
California State University - San Marcos
High School Diploma -
Escondido High School
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