Michelle Zepeda
Chino,CA
Summary
Ambitious, confident, and compassionate Lead Mental Health Worker seeking the Unit 2B AM shift position, committed to providing strong leadership, enhancing team communication, and maintaining a safe, therapeutic environment. Driven to continue growing within Canyon Ridge while uplifting staff and supporting exceptional patient care.
Overview
11
11
years of professional experience
Work History
Lead Mental Health Worker - Adolescent Unit
Canyon Ridge Hospital
Chino, CA
05.2025 - Current
- Lead and support Mental Health Workers in the Adolescent Unit to ensure safe and effective patient care.
- Maintain strong focus on safety, conducting routine environment checks and contraband removal to promote a secure therapeutic setting.
- Train, mentor, and orient new hires, ensuring proper adherence to hospital standards, safety procedures, and clinical expectations.
- Collaborate closely with nursing and treatment teams to enhance communication and quality of care.
- Demonstrate strong de-escalation and crisis management skills during behavioral incidents.
- Model professionalism, teamwork, and compassionate care for patients and staff alike.
Respite Caregiver - Special Needs
Cherish Care Staffing
Upland, CA
02.2024 - Current
- Provide compassionate care and relief to families of clients with developmental needs.
- Create structured, safe, and engaging environments while maintaining open communication with parents.
- De-escalate behaviors and promote positive coping strategies.
Caregiver - Special Needs
In-Home Supportive Services
Chino, CA
11.2017 - Current
- Support youth with behavioral challenges through redirection and de-escalation techniques.
- Assisted individuals with daily living activities and personal care needs.
- Maintain safe and structured environments promoting independence and stability.
Election Precinct Officer
County of Riverside
Riverside, CA
06.2014 - Current
- Assist voters with accessibility needs and ensure compliance with voting procedures.
- Maintain integrity and security of election processes.
Mental Health Worker
Canyon Ridge Hospital
Chino, CA
01.2025 - 05.2025
- Provided direct care, emotional support, and supervision to patients with acute and chronic mental health conditions.
- Conducted safety rounds and documented behavioral observations to ensure patient well-being.
- Assisted with daily living activities, hygiene, and therapeutic engagement.
- Promoted patient safety and de-escalated challenging behaviors with empathy and professionalism.
Housekeeper
Canyon Ridge Hospital
Chino, CA
08.2022 - 01.2025
- Ensured a clean, safe, and sanitary environment for patients and staff.
- Supported hospital infection control by maintaining hygiene standards and identifying safety concerns.
- Assisted clinical staff by reporting hazards and maintaining orderly patient care environments.
In-Home Caregiver
ProCare Staffing
Riverside, CA
01.2021 - 07.2022
- Assisted clients with daily living, medication reminders, and rehabilitation exercises.
- Fostered trust and supported clients' physical and emotional well-being.
Elderly Resident Assistant
Caloaks Senior Living
Riverside, CA
12.2020 - 11.2021
- Monitored residents’ physical, emotional, and behavioral well-being through consistent Q15 checks, promptly reporting changes in condition to nursing staff.
- Provided daily living support including hygiene care, toileting assistance, mobility transfers, and safety monitoring to maintain resident dignity and comfort.
- Utilized de-escalation techniques and calm communication to support residents experiencing confusion, anxiety, or agitation.
Education
Exercise, Sports, and Wellness: Fitness Profession (Kinesiology)
Riverside City College
Riverside, CA40-hour 2.0 Registered Behavioral Technician (RBT)
Special Learning
Currently Pursuing Healing Within: A Trauma And Recovery Series
Project Resilience
Currently Pursuing Expected Completion Date 11/18BLS Provider
American Heart Association -
Certified Until 10/2026Skills
- Leadership and team support
- Safety and contraband prevention
- Training and mentoring
- Client engagement
- Crisis intervention and de-escalation
- Patient documentation
- Care plan management
- Attention to detail
Accomplishments
October 2025 Rounds Champion at Canyon Ridge Hospital
Timeline
Lead Mental Health Worker - Adolescent Unit
Canyon Ridge Hospital
05.2025 - Current
Mental Health Worker
Canyon Ridge Hospital
01.2025 - 05.2025
Respite Caregiver - Special Needs
Cherish Care Staffing
02.2024 - Current
Housekeeper
Canyon Ridge Hospital
08.2022 - 01.2025
In-Home Caregiver
ProCare Staffing
01.2021 - 07.2022
Elderly Resident Assistant
Caloaks Senior Living
12.2020 - 11.2021
Caregiver - Special Needs
In-Home Supportive Services
11.2017 - Current
Election Precinct Officer
County of Riverside
06.2014 - Current
Exercise, Sports, and Wellness: Fitness Profession (Kinesiology)
Riverside City College
40-hour 2.0 Registered Behavioral Technician (RBT)
Special Learning
Healing Within: A Trauma And Recovery Series
Project Resilience
BLS Provider
American Heart Association -