Michelle Amburgey
Merritt Island
Summary
Detail-oriented, dependable, and passionate professional with experience in manufacturing, caregiving, customer service, and warehouse operations. Known for thriving under pressure, leading by example, and adapting quickly to mentally and physically demanding roles. Recently relocated from South Carolina to Florida, fully committed to building a stable and successful future for my family. I take pride in my work ethic and in being someone others can count on.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Child Caretaker
Charles Lea Center
Spartanburg, SC
11.2015 - Current
- Provided one-on-one care to special needs children with patience, emotional support, and structured daily planning
- Helped children regulate emotions, develop motor skills, and engage in mentally stimulating activities
- Communicated daily progress and concerns to parents with compassion and clarity
- Took pride in providing both mental and physical support in challenging environments while maintaining a clean and safe space
CNC Machinist Apprentice
Apprenticeship Training Program
Spartanburg, SC
04.2024 - 06.2025
- Assisted in the setup and operation of CNC machinery in a fast-paced manufacturing environment
- Learned blueprint reading, precision measuring, and machine safety procedures
- Performed quality checks on finished parts to ensure accuracy and compliance with specifications
- Maintained organized work areas while following strict safety and operational guidelines
- Worked closely with experienced machinists to improve efficiency, troubleshooting, and production flow
- Demonstrated strong attention to detail, adaptability, and willingness to learn technical skills
Equipment Operator / Inventory Specialist
Exel dba DHL Supply Chain
Gaffney, SC
03.2021 - 04.2024
- Operated clamp trucks and other heavy equipment in -4F cold storage
- Maintained precise inventory records through both hands-on counts and system documentation
- Took on floater responsibilities, supporting any department that needed help, showing flexibility and a strong team mindset
- Audited pallets, documented damages, managed truck counts, and helped oversee the flow of operations with leadership-level awareness
PIT Trainer / Lead / Safety Team Member
Amazon Warehouse
Spartanburg, SC
07.2016 - 02.2021
- Trained new associates in safety protocols, RF scanner usage, and operation of six types of heavy equipment
- Led shift scheduling, team placement, and daily problem-solving, becoming the go-to person for both people and process management
- Participated in safety team meetings, contributing successful ideas to improve daily operations
- Balanced leadership and hands-on work, stepping in wherever needed – from virtual system issue solving to physical warehouse tasks
- Operated as a Senior Reach Truck Operator, Space Consolidator, and Safety Coordinator, showing versatility and initiative
Waitress
Waffle House
Boiling Springs, SC
10.2011 - 01.2016
- Provided fast, efficient service while staying ahead of customer needs in a fast-paced environment
- Handled side work, cleaned regularly, and ensured accuracy in orders and transactions
- Answered phones and communicated effectively with team members and guests
- Built a reputation for being dependable, friendly, and professional under pressure
Education
High School Diploma or GED - Core Academics
Cherokee County Adult Education
Gaffney, SC07.2015
Skills
- Leadership & Team Building
- Time Management & Multi-tasking
- High-Pressure Decision Making
- Communication & Conflict Resolution
- Customer Service Excellence
- Operational Strategy
- Equipment Operation (Clamp Truck, Reach Truck, etc)
- Inventory Auditing & Quality Control
- Safety & Compliance (OSHA, PIT)
- Data Entry & Administrative Support
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Scheduling & Zoom Meetings
- Data Entry & Bookkeeping
- Project Management
- Logistics & Process Improvement
- Shipping & Receiving
- Team Scheduling & Leadership
- Customer-Centric Mindset
- OSHA Safety Standards
- CNC Machine Operation
- Blueprint Reading
- Precision Measuring Tools
- Manufacturing Safety Procedures
- Quality Control
- Mechanical Aptitude
- Microsoft Excel (2 years)
- Microsoft Office (2 years)
- Microsoft Word (3 years)
- Process Improvement (4 years)
- Inventory Control (3 years)
- Heavy Equipment Operation (8 years)
- Data Entry (5 years)
- Logistics (3 years)
- RF Scanner (8 years)
- Materials Handling (8 years)
- Clamp Truck Experience (5 years)
- Customer Communication (10 years)
- Appointment Scheduling (10 years)
- Reach Truck (8 years)
- Outlook (3 years)
- Process Management (3 years)
- Shipping & Receiving (2 years)
- Team Scheduling (3 years)
- Quality Audits (3 years)
Certification
- Driver’s License
- December 2023 to December 2031
- Class D regular driver’s license – No suspension ever.
- Respite Certified
Timeline
CNC Machinist Apprentice
Apprenticeship Training Program
04.2024 - 06.2025
Equipment Operator / Inventory Specialist
Exel dba DHL Supply Chain
03.2021 - 04.2024
PIT Trainer / Lead / Safety Team Member
Amazon Warehouse
07.2016 - 02.2021
Child Caretaker
Charles Lea Center
11.2015 - Current
Waitress
Waffle House
10.2011 - 01.2016
High School Diploma or GED - Core Academics
Cherokee County Adult Education