Shelly Oravec
Winchester,VA
Summary
A highly motivated employee eager to embrace new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal abilities. Skilled in working efficiently without supervision and in rapidly acquiring new skills. A kind and informed provider, proficient in creating safe and nurturing environments. Capable of caring for individuals across different age groups. An excellent communicator with strong organizational, problem-solving, and conflict resolution skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Child Caretaker
Self-employeed
Winchester, VA
06.2020 - Current
- Delivered support to persons with disabilities, catering to their individual needs.
Correctional Officer
RSW Regional Jail
Front Royal, VA
04.2014 - 06.2020
- Manage, supervise, direct, and meet the needs of the adult population remanded to the custody of the RSW jail; enforcing rules and regulations; preparing reports, files, and maintaining records.
Customer Service Representative
THE HOME DEPOT SDC 5362
Winchester, VA
01.2004 - 04.2014
- Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Education
High School Diploma -
Thomson High School
Scranton, PA10-2004
Skills
- Crisis intervention training
- CPR and AED certification
- File and records management
- Suicide prevention training
- Weapons training
- Search and seizure procedures
- Team-oriented
- Relationship building and management
- Strong interpersonal skills
- Fast learner
- Highly dependable
- Excellent attention to detail
- Data Entry
- Time Management
- Medical office experience
- Organizational skills
- Typing
- Patient observation
- Hospitality
Certification
- AED Certification
- First Aid Certification
- CPR Certification
Timeline
Child Caretaker
Self-employeed
06.2020 - Current
Correctional Officer
RSW Regional Jail
04.2014 - 06.2020
Customer Service Representative
THE HOME DEPOT SDC 5362
01.2004 - 04.2014
High School Diploma -
Thomson High School
- AED Certification
- First Aid Certification
- CPR Certification
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