Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelleann Ferguson-thomas

Queens ,NY

Summary

To obtain an entry-level position as a clerk in a supportive and welcoming environment, where the skills gained can demonstrated. Gain 8 Plus years of customer service and clerical experience, excellent customer service and interpersonal skills and adaptability. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

FOOD SERVICE WORKER 1

New York State Veterans Home
07.2023 - Current
  • Prepare and serve food to residents
  • Prepare and serve food to coworkers during functions
  • Interact with residents to ensure they are satisfied.
  • Maintain a clean safe kitchen environment.
  • Ensure residents receive correct meals based on food tickets provided by dietician

COVID 19 TESTING CLERK

NYS Veterans home
01.2021 - 07.2023
  • Maintaining accurate and organized records and documentation
  • Maintain clean and safe laboratory environment by following proper protocols for handling materials and disposing of waste.
  • Ordering and stocking lab supplies.
  • Entering data into New York State Health Commerce System.
  • Adhered to safety procedures to maintain compliance with quality control standards.
  • Monitored and documented safety standards to verify compliance.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Education

High School Diploma -

Denham Town High School
Kingston Jamaica
06.1997

Skills

  • Time management and organization
  • Adaptability
  • Critical thinking and problem-solving
  • Effective Communication
  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Attention to Detail
  • Strong Communication Skills
  • Cleaning and sanitation

Timeline

FOOD SERVICE WORKER 1

New York State Veterans Home
07.2023 - Current

COVID 19 TESTING CLERK

NYS Veterans home
01.2021 - 07.2023

High School Diploma -

Denham Town High School
Michelleann Ferguson-thomas