Michelle C. Williams
Philadelphia,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
CUA Case Manager
Bethanna
07.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Program Specialist/Case Manager
Elwyn
10.2023 - Current
- Established goals and created action plans to achieve goals.
- Designed and implemented monitoring and evaluation systems to track progress towards desired outcomes.
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Interviewed and recommended team members for hire.
- Facilitated communication between clients and other service providers.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Program Specialist
Merakey
03.2022 - 10.2023
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Administered medication to residents under direction of medical professionals to encourage wellness.
- Monitored progress towards service plan goals.
- Attended meetings to review files and implement action plans to meet individual needs of residents.
- Interviewed and recommended team members for hire.
Program Specialist I
Resources For Human Development, Inc
03.2019 - 04.2022
- Supports individuals to develop and enhance friendships, family connections, and other relationships by teaching skills, providing opportunities and building on individual strengths and capabilities
- Educating individuals, co-workers and community members about the individualized plan to achieve specific outcomes
- Acts as point person for Supports Coordinators to coordinate any necessary meetings when changes to the plan are needed
- Participates in and completes annual assessments, to determine the chosen outcomes, needs, preferences and capabilities of the individuals by gathering information via documentation, observation and interviews of the individual.
Education
No Degree - Master of Social Work
West Chester University of Pennsylvania
Philadelphia, PA05.2024
Bachelor Of Social Work - Social Work
West Chester University of Pennsylvania
Philadelphia, PAAssociate of Applied Science - Behavioral Health Human Services
Community College of Philadelphia
Philadelphia, PAField Placement For Social Work Internship - Youth Services
Forget Me Knot Children And Youth
Philadelphia, PASkills
- Culturally sensitive
- Expertise in crisis intervention/ de-escalation techniques
- Learning Disability awareness
- Client Intake
- Youth Advocacy
- Annual Reviews
- Staff Development
- Document Management
Timeline
CUA Case Manager
Bethanna
07.2024 - Current
Program Specialist/Case Manager
Elwyn
10.2023 - Current
Program Specialist
Merakey
03.2022 - 10.2023
Program Specialist I
Resources For Human Development, Inc
03.2019 - 04.2022
No Degree - Master of Social Work
West Chester University of Pennsylvania
Bachelor Of Social Work - Social Work
West Chester University of Pennsylvania
Associate of Applied Science - Behavioral Health Human Services
Community College of Philadelphia
Field Placement For Social Work Internship - Youth Services
Forget Me Knot Children And Youth
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