MICHELLE D. ALOB
Taytay,Rizal
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CATEGOTY BUYER
Robinsons Retail Holdings Inc – Pet Lovers Centre
05.2022 - Current
- Manage procurement processes, develop and maintain supplier networks, negotiate contracts, and ensure compliance with our procurement standards. Collaborating closely with internal stakeholders and the Category Manager, assisting with the implementation of sourcing strategies.
ASSISTANT BUYER
Robinsons Retail Holdings Inc – Handyman Inc
03.2020 - 05.2022
- Placing ang tracking purchase orders, maintain inventory levels, prepare budgets and expenses, and negotiate prices with suppliers and vendors.
MERCHANDISING ASSISTANT
Robinsons Retail Holdings Inc – Pet Lovers Centre
04.2018 - 03.2020
- Assisting in the development and maintenance of merchandise plans, analyzing sales data and trends, and managing inventory.
WELLNESS REPRESENTATIVE
Asticom Technology Inc. - GLOBAL TELEHEALTH INC.
Mandaluyong City
02.2016 - 03.2018
- Inbound/Outbound Call Function
- Manage inbound and outbound calls in a timely manner
- Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to convert cancellation to retention.
- Meet personal/team qualitative and quantitative targets
- Keep records of all conversations in our database in a comprehensive way
- Follow communication “scripts/protocols”.
- Attend educational seminars or learn educational materials prescribed to improve knowledge and performance level.
- Validation function
- Review all recordings of outbound telemarketing to check compliance to protocol.
- Perform other tasked as assigned as needed.
- Encoded the manpower schedule given by the supervisor and helped remind technical staff of work schedule.
MIS Analytics – Ordering Del. Callout
Asticom Technology Inc. - Globe Telecom Company
04.2015 - 02.2016
- Accurate implementation, compilation and entering data in the computer system.
- Proper analysis and verification to ensure data integrity.
- Manage additional responsibilities including troubleshooting, file backups, regular updating, and retrieval of data as and when required.
- Analysis accounts which are subject for barring and for termination (Consumer Wire line accounts).
- Updating Centro to meet SLA
- Encoded the manpower schedule given by the supervisor and helped remind technical staff of work schedule.
Education
Bachelor of Science and Information Technology -
Our Lady of Fatima University
01.2014
Domingo Lacson National High School
01.2004
Banago Elementary School
01.2000
Skills & Interests
- Windows applications
- Microsoft Office
- Office 365
- Basic Networking
- Basic troubleshooting
- Computer Hardware
- Software Installation
- Creativity
- Project management
- Leadership
- Self-motivation
- Cheerfulness
- Dedication
- Willingness to learn
- Teamwork
- Cooperation
I am proficient with Windows applications like Word, Excel and PowerPoint, Basic Networking, Basic troubleshooting in Computer Hardware, Software Installation among others. I have the creativity to tackle people oriented issues and the drive to handle projects, which have a strong impact on the groups and organizations I belong to. In addition, I enjoy dancing, singing sometimes, being with friends, playing badminton and like to travel outdoors and playing with my dogs. I am Self-motivated, cheerful, has leadership skill, dedicated, willing to learn, can work alone or in a group, and cooperative person.
Personal Information
- Age: 37 years old
- Place of Birth: Bacolod City, Negros Occidental
- Date of Birth: 11/26/86
- Religion: Christian
Awards
- BEST IN INDUSTRY IMMERSION, 10/01/14, Our Lady of Fatima University, Antipolo Campus
- BEST IN PRODUCTIVITY/SLA, 06/01/15, GLOBE TELECOM INC, 5TH FLR GTP2, MANDALUYONG CITY
- PRODUCTIVITY/RETENTION, 2016 - 2017, GLOBAL TELEHEALTH INC., 3rd FLR GTP2, MANDALUYONG CITY
Training
IBM PHILIPPINES INC., LIBIS QUEZON CITY, 04/01/14
Certification
- Subic Bay Travelers Hotel
Subic Olongapo City
“Developing Android Application”
March 2012
- Information Technology Training Center
University of the Philippines (Diliman Campus)
“Network Security”
March 2012
- Our Lady of Fatima University (Antipolo Campus)
“Developing your Job Hunting, You’re Hired!”
February 2012
- Smart Telecommunication Community
Our Lady of Fatima University (Antipolo Campus)
“Smart Personality Development”
January 2012
- Information Technology Training Center
University of the Philippines (Diliman Campus)
“Youth Conference in IT: Think IT Do IT!”
February 2011
Accomplishments
- BEST IN INDUSTRY IMMERSION OCTOBER 2014
Our Lady of Fatima University
Antipolo Campus
- BEST IN PRODUCTIVITY/SLA JUNE 2015
GLOBE TELECOM INC
5THFLR GTP2 MANDALUYONG CITY
- PRODUCTIVITY/RETENTION VARIOUS MONTHS
GLOBAL TELEHEALTH INC. 2016 - 2017
3rdFLR GTP2 MANDALUYONG CITY
References
References available upon request.
Timeline
CATEGOTY BUYER
Robinsons Retail Holdings Inc – Pet Lovers Centre
05.2022 - Current
ASSISTANT BUYER
Robinsons Retail Holdings Inc – Handyman Inc
03.2020 - 05.2022
MERCHANDISING ASSISTANT
Robinsons Retail Holdings Inc – Pet Lovers Centre
04.2018 - 03.2020
WELLNESS REPRESENTATIVE
Asticom Technology Inc. - GLOBAL TELEHEALTH INC.
02.2016 - 03.2018
MIS Analytics – Ordering Del. Callout
Asticom Technology Inc. - Globe Telecom Company
04.2015 - 02.2016
Bachelor of Science and Information Technology -
Our Lady of Fatima University
Domingo Lacson National High School
Banago Elementary School