Michelle D. Barnes
Minneapolis,MN
Summary
Compassionate Therapist with a strong commitment to supporting clients through diverse life challenges. Skilled in developing personalized treatment plans and helping clients build resilience and effective coping strategies. Known for empathetic listening, fostering a collaborative therapeutic relationship, and advocating for client goals. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.
Overview
15
15
years of professional experience
Work History
MSW Student Intern Therapist
Renewed Journey Counseling Services LLC
05.2022 - 05.2023
- Utilized evidence-based interventions including motivational interviewing, problem solving therapy, and cognitive behavioral therapy
- Enhanced collaboration and communication skills within a virtual environment
- Built rapport with diverse populations using active listening skills and cultural sensitivity in all interactions.
- Compiled socio-psychiatric case histories to facilitate accurate diagnoses
- Empowered clients to set goals and make informed decisions, promoting self-sufficiency and independence.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts
- Used safety and risk assessments, employing related policies and procedures
- Documented client social history, treatment and related information via company EHR platform
- Maintained accurate case records, ensuring compliance with ethical standards and confidentiality practices.
- Increased awareness of available resources by developing and distributing outreach materials in multiple languages.
- Collaborated with multidisciplinary teams for improved client outcomes and service delivery.
- Collaborated with peers and licensed mental health professionals on cases
- Studied social worker application of industry values, ethics and best practices
- Facilitated group therapy sessions, fostering a supportive environment for personal growth and healing.
- Evaluated program effectiveness using qualitative data analysis techniques, identifying areas for improvement in service delivery.
MSW @ USC Virtual Field Practicum
University of Southern California Suzanne Dworak-Peck School of Social Work
01.2022 - 05.2022
- Practiced live therapy with simulated client integrating material on clinical case management, client risk assessment, ethical decision-making skills, and professional code of ethics
- Utilized evidence-based interventions including motivational interviewing, problem solving therapy, and cognitive behavioral therapy
Operations Manager
Elysian Construction
12.2020 - 05.2021
- Company Overview: Remodeling Contractor specializing in storm restoration, roofing, siding, windows, etc
- Currently serving markets in Minnesota, North Carolina and Florida with roughly 140 employees
- Work within Operations Team covering all aspects of the business, including Communications, Production, A/R, Legal, HR, and Payroll
- Primary focus since joining team has been on LEAN processes and improving company efficiencies
- Remodeling Contractor specializing in storm restoration, roofing, siding, windows, etc
- Currently serving markets in Minnesota, North Carolina and Florida with roughly 140 employees
Operations Manager / Chief Operating Officer
The Window Store Home Improvements, Inc.
03.2008 - 04.2019
- Company Overview: Home Improvement Company specializing in window replacement, siding, roofing, kitchen re-facing and more
- Currently serving markets in Minneapolis and Milwaukee with roughly 100 employees
- Integral to day-to-day business operations
- Responsible for streamlining processes and implementing cost controls, create company policies – attendance, PTO, EEOE, Drug & Alcohol, coordinate annual general liability & worker’s compensation renewals, maintain employee eligibility & costs associated for health insurance coverage, and HR Compliance and Safety maintenance
- Create and maintain all employee files within QuickBooks and ADP
- Communicate directly with company’s attorney regarding delinquent client files
- File liens against delinquent clients
- Responsible for unemployment claims, including hearings with unemployment judges
- Respond to BBB complaints & strive to maintain A+ rating
- Utilize skills to find the middle ground and diffuse hostility with clients
- Oversee payroll through QuickBooks and ADP
- Oversee Production Department
- Home Improvement Company specializing in window replacement, siding, roofing, kitchen re-facing and more
- Currently serving markets in Minneapolis and Milwaukee with roughly 100 employees
Education
Master of Social Work - Adult Mental Health & Wellness
University of Southern California
Los Angeles, CA05.2023
Bachelor of Science - Business Management
Metropolitan State University
Minneapolis-St. Paul, MN12.2016
Associate of Science - Business Administration
Minneapolis Community & Technical College
Minneapolis, MN05.2012
Skills
- Leadership
- Professional boundaries
- Clinical assessment
- Psycho-social Evaluation
- Multicultural Competence
- Self-care strategies
- Behavior Modification
- Individual Counseling
- Psycho-education
- Effective Communicator
- Teamwork and Collaboration
Timeline
MSW Student Intern Therapist
Renewed Journey Counseling Services LLC
05.2022 - 05.2023
MSW @ USC Virtual Field Practicum
University of Southern California Suzanne Dworak-Peck School of Social Work
01.2022 - 05.2022
Operations Manager
Elysian Construction
12.2020 - 05.2021
Operations Manager / Chief Operating Officer
The Window Store Home Improvements, Inc.
03.2008 - 04.2019
Bachelor of Science - Business Management
Metropolitan State University
Associate of Science - Business Administration
Minneapolis Community & Technical College
Master of Social Work - Adult Mental Health & Wellness
University of Southern California
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