MICHELLE J LONG SMITH
Arlington,TX
Summary
Focused patient care professional accustomed to prioritizing and delivering outstanding patient care. Offers 17 years experience as a CNA, Physical Medicine Tech, and Emergency Room Tech(5 years). Comprehensive experience in recording vital signs, collecting specimens, point of care, EKG, Phlebotomy, CPR, Trauma and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Five years experience in a high volume emergency department as a Patient Care Tech dedicated to supporting patients in feeling secure and comfortable . Responsible team member always willing to assume additional responsibility. Highly motivated and committed PCT/Medical Assistant with proven history of superior performance. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Where the patient and family feel safe and receive quality care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Methodist Charlton Medical Center
Dallas, TX
01.2021 - 04.2021
- High volume hospital assisted in treating 200 plus patients in 24 hours. Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Assembled admissions pages and added new pages to patients' charts.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Improved operations through consistent hard work and dedication.
Patient Care Technician, Emergency Department
Methodist Charlton Medical Center
Dallas , TX
10.2016 - 09.2020
- HIGH VOLUME EMERGENCY ROOM EXPERIENCE ASSISTED DOCTORS, NURSES AND OTHER CLINICAL STAFF SEEING UPWARDS OF 200 PATIENTS PER SHIFT.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patients and family members with confident soothing approach during medical crises.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Physical Medicine Technician PRN
METHODIST MANSFIELD MEDICAL CENTER
MANSFIELD TX, TX
09.2014 - 09.2016
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Offered expert mobility assistance with physical support, wheelchairs and other strategies.
- Cleaned and organized work area and disinfected equipment after treatment.
- Transported patients to and from treatment areas using wheelchairs or providing standing support.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- High volume hospital. Working with 40+ patients daily.
Physical Therapy Technician In-Patient
Methodist Charlton Medical Center
Dallas , TX
12.2001 - 04.2011
- Assisted patients under direction of licensed PT, OT after knee and hip replacement Assisted in wound care dressing changes , management of supplies in high volume hospital assisting 30 to 50 patients daily.
- Performed all aspects of in-patient physical medicine daily operations.
- Office set up
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Filing patient documentation.
- Coordinate responsibilities strict timely manor with other tech
- Inventoried supplies and ordered wound care supplies and linen
- Maintained excellent attendance record, consistently arriving to work on time
- Prepared patients to meet with physical therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
Certified Patient Care Technician
METHODIST CHARLTON MEDICAL MEDICAL CENTER
Dallas, TX
10.2000 - 11.2001
- 2Assisted 20 to 30 patients in day surgery, GI lab room and transported patients from recovery to their room. Maintained , ordered supplies , stocked , and kept patient areas clean.
- Responded to patient lights to handle needs and enhance overall comfort.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
- Supported patient admissions, discharges and transfers to promote team productivity
- Answered patient assistance calls, assessed needs and offered qualified support
- Provided physical support to patients through diverse types of mobility assistance
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bed bound individuals
- Collected and transported specimens to prepare for lab testing
- Assembled admissions pages and added new pages to patients' charts
- Organized and replenished unit supplies to maintain team readiness for expected demands
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms first look with RN
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies
- Provided transportation services for many patients in hospital environment using appropriate equipment
- Collected laboratory specimens, dropped off at laboratories and picked up test results
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
- Responded to emergency situations to help with lifting and transporting patients
- Cleaned, sanitized and moved hospital equipment
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations
- Helped patients complete activities of daily living
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers
- Provided transportation services for in patients in hospital environment using appropriate equipment
Education
Medical Assisting
School For Allied Health Professionals
Arlington, TX06.2012
Medical Assisting Certification
School For Allied Health Professionals
Arlington, TX10.2011
High School Diploma -
Duncanville High School
Duncanville, TX06.1985
Skills
- 8 years WOUND CARE TECH
- Computer Skills
- Certified Medical Assistant
- CNA
- CPR Certified
- Phlebotomy Skills
- 15 years PCT
- EKG skilled
- Emergency Room Care
Accomplishments
- 15+ years experience in high volume hospital
- Knowledge of EPIC computer system for Documentation
- Registered CNA
- NATIONAL REGISTERED MEDICAL ASSISTANT CERTIFICATION
- CPR Certified
- Recognized for outstanding dedication to patient care
- COVID VACCINE completed
- Texas Nurses Aide Registry
- Named Employee of the month
- MEMBER OF :30 MINUTE CLUB
- MARCH OF DIMES, UNITED WAY,AMERICAN RED CROSS DONOR
- AHA HEALTHCARE PROVIDER CPR CERTIFICATION
- PAST PERSONAL CAREGIVER TO BOTH MY MOTHER AND FATHER
Certification
- CERTIFIED MEDICAL ASSISTANT NRCMA Certification Number: 91637 Effective Date: 3/15/2021 to: 3/15/2022
- Texas Nurse AIDE Registration Number: NA0881932 Issued 10/20/2011
- 5 years Emergency Room Tech
- OVER 15+ YEARS DIRECT PATIENT CARE
- OVER 10 YEARS REHAB TECH EXPIERIENCE
- CPR CERTIFIED
Timeline
Patient Care Technician
Methodist Charlton Medical Center
01.2021 - 04.2021
Patient Care Technician, Emergency Department
Methodist Charlton Medical Center
10.2016 - 09.2020
Physical Medicine Technician PRN
METHODIST MANSFIELD MEDICAL CENTER
09.2014 - 09.2016
Physical Therapy Technician In-Patient
Methodist Charlton Medical Center
12.2001 - 04.2011
Certified Patient Care Technician
METHODIST CHARLTON MEDICAL MEDICAL CENTER
10.2000 - 11.2001
Medical Assisting
School For Allied Health Professionals
Medical Assisting Certification
School For Allied Health Professionals
High School Diploma -
Duncanville High School
- CERTIFIED MEDICAL ASSISTANT NRCMA Certification Number: 91637 Effective Date: 3/15/2021 to: 3/15/2022
- Texas Nurse AIDE Registration Number: NA0881932 Issued 10/20/2011
- 5 years Emergency Room Tech
- OVER 15+ YEARS DIRECT PATIENT CARE
- OVER 10 YEARS REHAB TECH EXPIERIENCE
- CPR CERTIFIED
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