Michelle Kuehnel
Process Optimization Associate Manager
Waukesha,WI
Summary
Experienced process and communications professional. Background in developing, documenting and implementing business processes and software for E-Commerce and Product Development organizations within a large retail corporation.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Process Optimization Associate Manager
Kohl's Corporate
Menomonee Falls, WI
05.2019 - Current
- Conducted detailed business process analysis and provided recommendations for future state operating models
- Facilitated meetings between Kohl's senior leadership and outside consultants on company wide initiative, resulting in $200+M of cost savings over five year period
- Owned creation of bi-weekly newsletter that contained crucial business information and distributed to over 300+ employees
- Created and conducted stakeholder training, monitored participation and developed approaches for adoption
E-Commerce Senior Business Process Analyst
Kohl's Corporate
Menomonee Falls, WI
09.2017 - 05.2019
- Co-managed content management project and rollout with IT, Marketing and Photo Studio partners
- Trained 300+ employees on new digital content management system and established user guides
- Optimized and implemented procedure for digital color correction, reducing photo captures by 3K and cost by $500K
- Analyzed and reported yearly brand photography KPIs to drive sample management initiative
- Created operational workflows to facilitate staff re-allocation
E-Commerce Business Process Analyst
Kohl's Corporate
Menomonee Falls, WI
08.2013 - 09.2017
- Built informational product videos online, resulting in sales lift of 100%+ in major product categories
- Centralized sample management process, resulting in reduction in sample return rate
- Consolidated departmental product photography processes increasing speed to market by 1 week
- Coordinated weekly photography schedule of thousands of samples to meet strict deadlines
Digital Asset Specialist
Kohl's Corporate
Menomonee Falls, WI
10.2010 - 08.2013
- Preformed retouching in Adobe Photoshop for in house and vendor product photography
Education
Bachelor of Arts - Graphic Design
University of Wisconsin - Whitewater
Whitewater, WI 09.2005 - 12.2009
Skills
Communication Skills
Timeline
Process Optimization Associate Manager
Kohl's Corporate
05.2019 - Current
E-Commerce Senior Business Process Analyst
Kohl's Corporate
09.2017 - 05.2019
E-Commerce Business Process Analyst
Kohl's Corporate
08.2013 - 09.2017
Digital Asset Specialist
Kohl's Corporate
10.2010 - 08.2013
Bachelor of Arts - Graphic Design
University of Wisconsin - Whitewater
09.2005 - 12.2009
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