Michelle L Carner
Sebring,Florida
Summary
To continue and further my career providing top quality service to the residents of Highlands County. Skilled Development Assistant with 25 years of experience supporting wide range of organizations in achievement of business objectives. Successful working with multidisciplinary teams in timely and quality completion of office functions. Dedicated to service excellence, collaboration and cost efficiency.
Overview
25
25
years of professional experience
Work History
Development Assistant
Highlands County Building Dept
Sebring, FL
09.2019 - Current
- Issue Commercial and Residential Building permits Maintained computer and physical filing systems.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Coordinated paperwork and inspections required for each type of building to keep workflows running smoothly and to avoid backlog.
- Investigated and resolved construction problems with diverse trades.
- Worked in team environment to maintain high levels of productivity.
- Provided first class customer service to meet deadlines with guaranteed satisfaction.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Solid Waste Office Manager
Highlands County Solid Waste Department
Sebring, FL
01.2013 - 01.2019
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Public Works Specialist
Highlands County, Engineering Department
Sebring, FL
10.2008 - 01.2013
- Prepares and submits requisition, track invoices, maintain purchase orders for the Engineering and Traffic Operations Departments
- Accepts screens and provides information by telephone, fax and e-mail
- Maintains supervisor's calendar and coordinates meetings, prepares and schedule agenda items for the Board of County Commissioners
- Maintains an office filling system
- Prepares and submits documentation for
- Vacations of Easements, Road Closings and Plats
- Pull Driveway and Utility permits
- Responsible for incoming and outgoing general public inquirers
- Receptionist, balance daily cash and check transactions and daily deposits
- Maintain budget spreadsheet
Public Works Specialist
Highlands County Road and Bridge
Sebring, FL
03.2005 - 01.2008
- Receive and direct all incoming and outgoing phone call from the general public
- Receive complaints and issue work orders regarding the maintenance of
- County-maintained roads, bridges, lakes, parks, and boat ramps
- Prepares and implements managerial reports tracking hours, monies, vehicle maintenance, materials and open purchase
- Review and correct bi-weekly payroll time sheets.
Education
High School Diploma -
Middleburg High School
Middleburg, FL1990
Skills
- Computer Skills
- Microsoft Outlook, Microsoft Word, Microsoft Excel
- TimeControl 33 Special Recognition
- 2003 - Longwood Lincoln Mercury Employee of the Year
- 30 years - Excellent customer service
- FEMA Certifications
- State of Florida Notary Public, ADA Certified, FEMA
- Management Consultation
- Customer Engagement
- Accounts Payable and Accounts Receivable
- Emergency Situations
- Staff Management
- Job Planning
- Building, Demolition and Renovation
Timeline
Development Assistant
Highlands County Building Dept
09.2019 - Current
Solid Waste Office Manager
Highlands County Solid Waste Department
01.2013 - 01.2019
Public Works Specialist
Highlands County, Engineering Department
10.2008 - 01.2013
Public Works Specialist
Highlands County Road and Bridge
03.2005 - 01.2008
High School Diploma -
Middleburg High School
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