Michelle L Jones
Administrative Assistant
Louisville,KY
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Security Admin Assistant and Cert CPR Instructor
Allied Universal Security Services
Louisville, Kentucky
11.2023 - Current
- Performed administrative duties such as data entry, filing documents, answering phones.
- Sourced and screened potential candidates for open positions.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Instructed students in proper CPR techniques, including chest compressions and rescue breathing.
- Assessed student performance through written tests and practical demonstrations of skills.
CDL B Driver Supervisor and Scheduler
University of Louisville Athletics
Louisville, Kentucky
06.2022 - Current
- Performed pre-trip inspections of vehicles and ensured compliance with safety regulations.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Coordinated with other departments regarding resources needed for specific projects.
- Followed all applicable laws, rules and regulations related to commercial driving operations.
- Maintained accurate records of daily driver activities including hours worked, miles driven, deliveries made.
Shuttle Driver Supervisor
ABM Industries
Louisville, KY
05.2021 - 06.2022
- Completed daily pre-trip inspections of the vehicle, including checking fluid levels and tire pressure.
- Monitored driver performance and provided guidance on safety measures.
- Provided feedback on employee performance and identified areas of improvement.
Medical Receptionist
Louisville Surgery Center
Louisville, Kentucky
03.2021 - 10.2021
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Coach Operator/Trainer/Dispatch
Transit Authority River City
Louisville, Kentucky
09.2003 - 07.2019
- Conducted pre-trip inspections of assigned vehicle to ensure safety and compliance with regulations.
- Provided courteous and safe transportation for passengers to their destination.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Documented all training activities including attendance records, feedback forms, surveys.
Office Manager/Scheduling Manager
Alliance Home Care
Louisville, Kentucky
04.1996 - 07.2003
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
Education
High School Diploma -
North Bullitt High School
Shepherdsville, KY05-1991
Some College (No Degree) - Business Administration and Management
National College Of Business
LouisvilleSkills
- Data Entry
- Office Administration
- Microsoft Office Suite
- Schedule Coordination
- Positive and professional
- Fast Learner
- Time Management
- Computer Skills
- Multi-Line Phone Systems
- Document Preparation
- File and Record Keeping
- Payroll Processing
- Attention to Detail
- Schedule Management
Affiliations
- Active member and council member for church
Accomplishments
- Ambussador of the month
- Distinguished District Council Member
Certification
- Class B CDL Driver
- Certified CPR Instructor
- Notary of Public State of Kentucky
- CCDW License
- KYNAZ Child Safety Certification
Timeline
Security Admin Assistant and Cert CPR Instructor
Allied Universal Security Services
11.2023 - Current
CDL B Driver Supervisor and Scheduler
University of Louisville Athletics
06.2022 - Current
Shuttle Driver Supervisor
ABM Industries
05.2021 - 06.2022
Medical Receptionist
Louisville Surgery Center
03.2021 - 10.2021
Coach Operator/Trainer/Dispatch
Transit Authority River City
09.2003 - 07.2019
Office Manager/Scheduling Manager
Alliance Home Care
04.1996 - 07.2003
High School Diploma -
North Bullitt High School
Some College (No Degree) - Business Administration and Management
National College Of Business
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