Michelle Parks
Richfield Springs,NY
Summary
Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining discipline. Offers great computer skills and solid understanding of classroom technology.
Overview
34
34
years of professional experience
Work History
Substitute
Mount Markham Central Schools
09.2022 - Current
Auto Insurance Clerk
New York Central Mutual Fire Insurance Company
06.1990 - 12.1993
- Interacted with customers by phone, email, or in-person to provide information
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Mount Markham Central School
West Winfield, NY09.1990
Skills
- Instructional technology
- Student Engagement
- Positive Reinforcement
- Motivation Techniques
- Parent Communication
- Lesson Planning
- Activity Planning
- Behavior Modeling
- Elementary Education
- Behavior Management
Timeline
Substitute
Mount Markham Central Schools
09.2022 - Current
Auto Insurance Clerk
New York Central Mutual Fire Insurance Company
06.1990 - 12.1993
Mount Markham Central School
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