Microsoft Software
Michelle Gomez, LMSW
Child Welfare Professional | Program Evaluator | Doctoral Student
New York,NY
Summary
I am a data-driven experienced child welfare professional, Licensed Master Social Worker, and Social Welfare doctoral student. I possess over 10 years of experience in child welfare including child protection, qualitative case practice analysis, program evaluation, and advocacy; and hold several advanced degrees and certifications, which include significant coursework in Human Geography and Geographic Information Systems (GIS), and Master’s degrees in Criminal Justice and Social Work. I am proficient in research design and methodology, quantitative and qualitative analyses, Microsoft Software, and SPSS.
Overview
16
16
years of professional experience
12
12
years of post-secondary education
Work History
Research Associate
City University of New York
08.2025 - Current
- Through The Research Foundation at CUNY, I am a Research Associate for Dr. Nina Rose Fischer's program evaluation of the Youth Police Initiative project.
- The Youth Police Initiative (YPI) is an evidence-based program aimed at reducing negative interactions between youth and police, reducing juvenile delinquency, and enhancing police capacity to respond and engage with youth.
- https://www.ypiworld.org/
Program Evaluator
NYC Administration for Children's Services
09.2024 - Current
- Monitors and evaluates foster care agency performance (practices, processes, and outcomes), through the review of data obtained from multiple sources such as ACS’ Office of Research Analytics, Provider Agency Measurement Systems, Family Permanency Services, Safe Measures, and OCFS.
- Identifies agencies’ strengths and challenges and facilities data driven discussions with agency leadership and directors of Quality Assurance/Improvements (QA/QI), including Continuous Collaborative Improvement (CoQI) meetings, to support agencies in their implementation of the Enhanced Family Foster Care model, to support them in meeting their performance-based contract targets.
Case Practice Analyst
NYC Administration for Children's Services
02.2022 - 09.2024
- Conducted retrospective qualitative case analyses of recently closed child protective investigations, to identify strengths and challenges in casework practice at the Child Protective Specialist (CPS), Child Protective Specialist Supervisor (CPSS), and Child Protective Manager (CPM) levels using a case record review instrument.
- Information is shared with the Division of Child Protection (DCP) leadership, to inform and improve their casework practice.
- Drafted Safety Notifications when unsafe conditions are identified, which are shared with the relevant CPS teams for follow-up.
- Collaboration in internal quality improvement processes including interraters, revision of the case record review instrument, creation of the Family Service Unit (FSU) instrument, and user-testing of the new data-entry platform.
- Special projects included supporting DCP Quality Assurance in identifying supervisory guidance gaps, the evaluation of the Case History Reviews Pilot Program , and participation in the City-wide CoQI ChildStat Focus Group.
Master of Social Work Intern
NYC Administration for Children's Services
08.2023 - 05.2024
- Agency Program Assistance – Residential. Instrumental in the assessment of Qualified Residential Treatment Program (QRTP) implementation within Residential programs through the review of completed 'Self-Assessment' surveys. This included review, entry, and maintenance of qualitative data. Methodology included the identification of themes in strengths and challenges across five domains, through content analysis. Also assisted in semi-annual residential site visits, including youth and staff interviews, to evaluate their programs.
- Office of Advocacy – Provided support and resolved queries made by the public, business partners, 311, and The Mayor’s Office, through research and collaboration with relevant internal and external stakeholders.
Child Protective Specialist
NYC Administration for Children's Services
10.2014 - 02.2022
- Investigated reports of abuse and neglect within mandated timeframes, which included making a determination of the reported allegations, assessing safety and risk of harm to children, and respectively implementing interventions and making service referrals, when appropriate.
- Investigatory strategies employed include historical case reviews, interviewing the source and subjects of the report, and critical collaterals such as school staff, medical and mental health providers, and law enforcement.
- For high-risk cases, collaborated with Family Court Legal Services (FCLS) in filing Abuse/Neglect petitions in Family Court, drafting court reports, and testifying in court proceedings.
Adjunct Lecturer
Hunter College
08.2010 - 12.2010
- Responsible for teaching two lab sections of an introductory science course.
Mapping Center Intern
United Nations
12.2009 - 03.2010
- Responsible for locating and publishing disaster maps through an extensive RSS feed, identifying new sources of maps, and creating new disaster maps using ArcGIS and Adobe Photoshop for humanitarian use.
- 2010 Haiti Earthquake Disaster – collected/managed maps for use by humanitarian organizations, the media, and government institutions including the US DoS, USAID, DoD, CIA, and White House.
Education
Ph.D. - Social Welfare
Graduate Center At The City University of New York
New York, NY 08.2025 - Current
Master of Social Work - Clinical - Individuals, Youths, And Families
Hunter College
New York, NY 08.2022 - 06.2024
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
New York, NY 01.2019 - 06.2020
Advanced Certificate - Criminal Investigations
John Jay College of Criminal Justice
New York, NY 01.2019 - 01.2020
Master of Arts - Geography
Hunter College
New York, NY 01.2008 - 12.2012
Bachelor of Arts - Anthropology and Geography
Hunter College
New York, NY 01.2006 - 08.2008
Certification
Licensed Master Social Worker (NY and VA)
CITI Program certified in:
- Human Research
- Human Subjects Research for Social & Behavioral Faculty, Graduate Students & Postdoctoral Scholars
Software
SPSS
STATA
ArcGIS
Timeline
Ph.D. - Social Welfare
Graduate Center At The City University of New York
08.2025 - Current
Research Associate
City University of New York
08.2025 - Current
Program Evaluator
NYC Administration for Children's Services
09.2024 - Current
Master of Social Work Intern
NYC Administration for Children's Services
08.2023 - 05.2024
Master of Social Work - Clinical - Individuals, Youths, And Families
Hunter College
08.2022 - 06.2024
Case Practice Analyst
NYC Administration for Children's Services
02.2022 - 09.2024
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
01.2019 - 06.2020
Advanced Certificate - Criminal Investigations
John Jay College of Criminal Justice
01.2019 - 01.2020
Child Protective Specialist
NYC Administration for Children's Services
10.2014 - 02.2022
Adjunct Lecturer
Hunter College
08.2010 - 12.2010
Mapping Center Intern
United Nations
12.2009 - 03.2010
Master of Arts - Geography
Hunter College
01.2008 - 12.2012
Bachelor of Arts - Anthropology and Geography
Hunter College
01.2006 - 08.2008
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