Michelle R. Alvarez
Cabot,AR
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Care Coordinator I
CareSource PASSE
Little Rock, AR
04.2025 - Current
- Maintain a caseload of 50-70 members with monthly contacts and quarterly in-person meetings to ensure the needs of members are met.
- Maintained a contact and visit metric of 90% or greater.
- Educate members and caregivers on healthcare access, benefits, and wellness resources.
- Conduct home, provider, and community visits to support service delivery.
- Maintain accurate case documentation, referrals, assessments, and treatment plans.
- Collaborate with providers and stakeholders to improve member outcomes and care coordination.
- Perform outreach initiatives to increase engagement and program accessibility.
- Member of the Care Coordinator Council to assist with process improvement.
Family Consultant – Children & Youth With Sensory Impairments
Arkansas Department of Education
Little Rock, AR
09.2022 - 04.2025
- Through collaborative efforts, an MOU with Infant Hearing Program becoming 2nd in nation to have national objective met and increased early intervention of children with deafblindness by 25%.
- Managed statewide family support program for children with deafblindness and additional disabilities.
- Provided advocacy, leadership development, and systems navigation support to families.
- Coordinated referrals, eligibility reviews, and connections to educational/medical resources.
- Developed trainings for providers on dual sensory impairment and family-centered practices.
- Led committees, support groups, outreach campaigns, and annual program reporting.
- Built statewide partnerships with agencies, schools, and service organizations.
- Facilitated training sessions for staff on family dynamics and effective communication strategies.
- Coordinated resources and services to address diverse family needs within educational settings.
- Conducted assessments to identify family challenges and recommend tailored interventions.
Executive Assistant to the Superintendent
Arkansas School for the Deaf
Little Rock, AR
10.2017 - 09.2022
- Served as liaison between Superintendent, Board, staff, families, and community stakeholders.
- Coordinated board meetings, public hearings, communications, and executive reports.
- Managed front office operations, staff support, and community programming.
- Planned fundraising events, special programs, and statewide outreach initiatives.
- Raised $30K through fundraising efforts for student technology purchases.
- Supervised clerical staff and maintained records, policies, and databases.
Paraprofessional
Arkansas School for the Deaf
Little Rock, AR
01.2017 - 10.2017
- Supported teachers in academic, developmental, and daily living instruction.
- Supervised classroom activities for children ages 2–6 in a safe learning environment.
- Assisted with lesson planning, behavior management, and student progress support.
- Ensured compliance with health, safety, and incident reporting procedures.
Realtor
Michele Phillips & Co.
Cabot, AR
02.2013 - 02.2018
- Represented buyers and sellers in residential and commercial transactions.
- Conducted market analyses and pricing recommendations.
- Managed listings through MLS, digital marketing, and open houses.
- Negotiated contracts, repairs, and closing terms.
- Coordinated inspections, financing, title work, and closings.
Executive Assistant/Realtor
Arnett Realty & Investments
Cabot, AR
06.2011 - 02.2013
- Facilitated residential real estate transactions in compliance with regulations.
- Prepared contracts, listing agreements, and transaction documents.
- Maintained client records and property databases.
- Produced market reports and managed MLS listings.
- Negotiated contracts and ensured ethical transactions.
Education
Bachelor of Science - Interdisciplinary Studies
Park University
07.2022
Skills
- Client advocacy
- Training facilitation
- Service planning
- Empathy development
Accomplishments
- Collaborated with team of 15-20 stakeholders in the development of AR Hearing & Vision Collaborative.
- Collabroated with stakeholders of parents, agencies, and organizations across Arkansas to create a process for post secondary transition, improving systems change.
Affiliations
- Arkansas Hands & Voices
- Sertoma Club
- Arkansas School for the Deaf Foundation
- Night to Shine – Tim Tebow Foundation
- National Society of Leadership and Success
- Alpha Sigma Lambda Pi Upsilon Honor Society
- NPBOR Award for Excellence (2014–2016)
Certification
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Certifications & Languages
Triple P Selected Accreditation (2023)
Triple P Primary Care Accreditation (2023)
Fluent in American Sign Language (ASL) – SCPI Advanced
Timeline
Community Care Coordinator I
CareSource PASSE
04.2025 - Current
Family Consultant – Children & Youth With Sensory Impairments
Arkansas Department of Education
09.2022 - 04.2025
Executive Assistant to the Superintendent
Arkansas School for the Deaf
10.2017 - 09.2022
Paraprofessional
Arkansas School for the Deaf
01.2017 - 10.2017
Realtor
Michele Phillips & Co.
02.2013 - 02.2018
Executive Assistant/Realtor
Arnett Realty & Investments
06.2011 - 02.2013
Bachelor of Science - Interdisciplinary Studies
Park University