Michelle Frees

Facilitate communication between credit card division and banks to support credit card portfolio development. Collaborate with retail banking and strategic partners to promote product understanding and feature sharing with clients. Provide regular updates on goals and accomplishments.

• Supervised daily branch operations, ensuring compliance with regulatory requirements and internal policies.
• Led staff training programs to enhance customer service skills and product knowledge.
• Analyzed branch performance metrics to identify improvement opportunities and streamline processes.

• Directed operational strategies to enhance store performance and customer engagement.
• Led cross-functional teams to implement effective merchandising and inventory management practices.
• Developed training programs to elevate staff performance and service quality across locations.
• Analyzed sales data to forecast trends and adjust business strategies accordingly.
• Was often recognized for performance through promotions and awards. Worked at several locations ending in Honolulu, HI.