MICHELLE RITA SAFARIAN
Olympia Hospice Care, Inc.
SHERMAN OAKS,CA
3
Languages
1
Certification
11
years of professional experience
Detail-oriented Office Operations Manager experienced in managing office functions and streamlining processes to enhance efficiency and compliance. Developed and implemented HR policies aligned with organizational goals, fostering positive workplace culture and improving talent acquisition efforts. Focused on strategic planning and employee relations to drive organizational success.
Work History
Assistant to the Office Administrator
5 Years 7 Months- Coordinated scheduling for administrative staff and facilitated meetings with stakeholders.
- Streamlined communication processes between departments to enhance operational efficiency.
- Assisted in the preparation of documentation for regulatory compliance and audits.
- Managed office supplies inventory, ensuring availability and cost-effectiveness.
- Oversaw maintenance of office equipment, coordinating repairs to minimize downtime.
- Developed training materials for new hires, improving onboarding experience and knowledge retention.
- Managed human resources department - ensuring all employee records are up to date and current
Director of Human Resources
7 Years 3 Months- Led recruitment initiatives, enhancing talent acquisition strategies to attract top-tier candidates.
- Streamlined performance management processes, fostering employee development and engagement.
- Oversaw employee relations, resolving conflicts and promoting a positive workplace culture.
- Developed and implemented HR policies aligning with organizational goals and compliance standards.
- Maintain employee records and ensure all records are up to date.
- Managed benefits administration, ensuring competitive offerings for employee satisfaction and retention.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
Office Manager
3 Years 2 Months- Managed daily office operations, ensuring efficient workflow and adherence to hospice standards.
- Coordinated scheduling for patient appointments, optimizing staff availability and resource allocation.
- Implemented electronic health record systems, enhancing data accuracy and accessibility for clinical staff.
- Developed training programs for new administrative personnel, promoting consistent practices across the team.
- Oversaw inventory management, maintaining supply levels to support uninterrupted patient care services.
- Streamlined communication processes between departments, improving collaboration and response times to patient needs.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
High School Diploma
Master of Arts - Master of Arts in Gerontology
Bachelor of Science - Health Policy & Management
Skills
Organizational skills
Document review
Positive workplace culture
Medical terminology
Client interaction
Staff management
Strong communication
Data management
Healthcare compliance
Client relations
Team leadership
Strategic development
Data interpretation
Certification
- CPR Training - August 2026
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Armenian
Native or Bilingual
Interests
Yoga
Mindfulness Practices
Passionate about balancing physical health with mental and emotional wellness.
Timeline
Assistant to the Office Administrator
Meridian Hospice, Inc.
01.2021 - CurrentRead More
Director of Human Resources
Olympia Hospice Care, Inc.
05.2019 - CurrentRead More
Office Manager
Mid Valley Hospice, Inc.
02.2016 - 04.2019Read More
University of Southern California
Master of Arts from Master of Arts in Gerontology
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Holy Martyrs Ferrahian High School
High School Diploma
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University of Southern California
Bachelor of Science from Health Policy & Management
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