Michelle W. Gannon
Cape May,NJ
Summary
A diverse ranges of positions I have worked have lead me to be able to handle and thrive in many different work environments while allowing me to hone my skills in interpersonal communication, MS office, time management and overall professionalism.
Overview
2
2
Certifications
6
6
years of post-secondary education
10
10
years of professional experience
Work History
Case Aide
Coalition Against Rape & Abuse
Cape May Court House, NJ
12.2019 - Current
- Oversaw day-to-day activities of residents in shelter facility.
- Educated potential participants on available services and processes to engage in program.
- Identified issues, analyzed information and provided solutions to problems.
Adult Events Assistant
Cape May County Library
Cape May Court House, NJ
03.2018 - 02.2021
- Marketed library's many services to visitors and patrons through active communication.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules.
- Developed integrated event strategies, including on-site events management and follow-up after events.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 200 guests.
- Organized and lead two LGBTQIA support groups.
Assistant Hotel Manager
The Premiere
Wildwood, NJ
05.2014 - 08.2019
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided services efficiently and with high level of accuracy.
- Increased customer service ratings through personable service.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Reviewed technical documentation to complete equipment maintenance and repair.
Lab TA
Stockton University
Galloway, NJ
01.2017 - 05.2017
- Tracked collected specimens by initialing, dating and noting times of collection.
- Oversaw items in inventory and reordered before supplies diminished.
- Assisted students with lab questions and procedures.
Education
CCMA, CPT, & EKG Certification of Completion -
MCITC
Milliville 03.2021 - 05.2021
Bachelor of Arts - Biology
Stockton University
Galloway, NJ 09.2015 - 05.2017
No Degree - Biology
Rutgers, The State University of New Jersey
New Brunswick, NJ 01.2011 - 11.2014
No Degree - Biology
George Mason University
Fairfax, VA 09.2009 - 05.2010
Skills
MS Office
Interpersonal Communication
First Aid/CPR
Reading comprehension
Vital signs monitoring
Specimens collection and processing
Venipuncture
Certification
Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
06-2021
Certified Phlebotomy Technician
06-2021
CCMA, CPT, & EKG Certification of Completion -
MCITC
03.2021 - 05.2021
Case Aide
Coalition Against Rape & Abuse
12.2019 - Current
Adult Events Assistant
Cape May County Library
03.2018 - 02.2021
Lab TA
Stockton University
01.2017 - 05.2017
Bachelor of Arts - Biology
Stockton University
09.2015 - 05.2017
Assistant Hotel Manager
The Premiere
05.2014 - 08.2019
No Degree - Biology
Rutgers, The State University of New Jersey
01.2011 - 11.2014
No Degree - Biology
George Mason University
09.2009 - 05.2010