Michelle washington
Loves Park,IL
Summary
Talented Administrative Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve data retrieval, enhance storage procedures, reduce physical storage needs and maintain information security. Skilled at researching and resolving discrepancies.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Assistant to the Assistant Superintendent
Harlem Consolidated School District 122
Machesney Park, United States
07.2014 - Current
- Support Assistant Superintendent for Human Resources by compiling memos, letters, scheduling appointments, and screening phone calls and visitors.
- Implemented two Frontline Education software programs, which took Human Resources from paper applications and manual data entry of payroll, to an online application system and electronic payroll implementation.
- Currently implementing an online Human Resources Personnel system, which will drastically improve our efficiency and ability to further assist staff members in our District.
- Recording Secretary for our District negotiations team for Support Staff members.
- Restock supplies and placed purchase orders to maintain adequate stock levels.
- Sort and distribute office mail and record incoming shipments for corporate records.
- Monitor supervisor's work calendar and schedule appointments and meetings.
- Execute record filing system to improve document organization and management.
- Generate reports and type letters in Word.
Secretary to the Principal
Harlem High School
Machesney Park, Illinois
07.2012 - 07.2014
- Supported Principal by scheduling appointments and screening phone calls and visitors.
- Worked closely with the Activity Director for Senior Awards Night and Commencement preparing booklets, award certificates, and plaques.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained clean reception area to promote positive, professional environment for clients.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed three calendars to strategically coordinate meetings, appointments and events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
Secretary to the Principal
Harlem High School Ninth Grade Campus
Machesney Park, Illinois
07.2010 - 06.2012
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained clean reception area to promote positive, professional environment for clients.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed two calendars to strategically coordinate meetings, appointments and events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Associate of Arts - Business Management
Rockford Career College
Rockford, IL 01.1996 - 12.1998
Associate of Arts - Information Processing
Rockford Career College
Rockford, IL 01.1997 - 12.1999
Skills
Process optimization
Spreadsheet management
Meeting minutes
Project Management
Recordkeeping
Contract negotiations
Purchase orders organization
Mail handling
Documentation and reporting
Administrative support
Office administration
Social media knowledge
Time management
Payroll and budgeting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Administrative Assistant to the Assistant Superintendent
Harlem Consolidated School District 122
07.2014 - Current
Secretary to the Principal
Harlem High School
07.2012 - 07.2014
Secretary to the Principal
Harlem High School Ninth Grade Campus
07.2010 - 06.2012
Associate of Arts - Information Processing
Rockford Career College
01.1997 - 12.1999
Associate of Arts - Business Management
Rockford Career College
01.1996 - 12.1998