Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

MICHELOVE THELEMAQUE

West Palm Beach,FL

Summary

Recruiter well-versed in developing and strengthening relationships with internal team members, companies and applicants in order to quickly fill open technical positions with best-fitting candidates. Proficient in sorting resumes, determining applicant eligibility and performing skill assessments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Technical Recruiter

Robert Half, Terran Orbital
02.2022 - Current
  • Collaborated with internal and external clients to understand hiring needs and goals.Used job boards, internet tools and career fairs to source both passive and active candidates
  • Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates
  • Created job ads and wrote job descriptions
  • Composed job offer letters
  • Sourced, qualified and conducted screening interviews with job candidates
  • Conducted interviews to ensure solid cultural alignment between client and candidate
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success
  • Provided insight regarding job duties to optimize productivity
  • Provided recruiting activity reports to management utilizing industry-specific software and guidelines
  • Supported human resources, controlling resume flow within applicant tracking system
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.

HR Recruiter

Heavenly Homes
12.2019 - 12.2021
  • Source Candidates Using a variety of search methods to build a robust candidate pipeline
  • Manage onboarding and new hire process
  • Manage the overall interview, selection, and closing process Prepare New hire packets
  • Ensuring all screening, hiring, and selection is done in accordance with employment laws and regulations Orienting new employees to the organization
  • Manage employee issues when HR manager not available Provides.

Pharmacy Technician

Walgreens
10.2016 - 03.2021
  • Provided excellent customer experience
  • Reading and interpreting physician's medication orders
  • Purchasing supplies and medication
  • Pricing and filling of prescriptions
  • Verified insurance claims
  • Stocking and pricing of medications in inventory
  • Phone inquiries for general and non general questions.

Credit Counselor & Reverse Mortgage Counselor

Credit Card Management Services DBA DEBTHELPER.COM
03.2020 - 03.2020
  • Complete Reverse Mortgage counseling session for HUD approved loans
  • Counseled clients for required bankruptcy course
  • Process payment
  • Clerical office work
  • Train new employees
  • Taking Inbound/outbound calls for customer inquiries Scheduling appointments
  • Hosted First Time Home Buyers Course.

Office Manager/HR Recruiter

Carelink Communications Inc
10.2017 - 11.2019
  • Posting job ads and organizing resumes and job applications Preparing new employee files
  • Performing reference checks as needed
  • Facilitate the offer process by extending the offer and negotiating employment terms
  • Ensuring background and reference checks are completed Scheduling job interviews and assisting with interview process Determining staff needs
  • Sourcing using indeed, linked in and other sources
  • Conducting phone screenings
  • Controlling Correspondence
  • Preparing Payroll
  • Oversee and support all administrative duties in the office and ensure that office is operating smoothly
  • Assigning and monitoring Clerical Functions
  • Manage office supplies inventory and place orders as necessary Develop office policies and procedures and ensure they are implemented appropriately.Providing other administration support as necessary including scheduling group meetings, maintaining calendars, doing research and creating reports.

Customer Service/Tech support

Teleperformance USA
06.2012 - 12.2014
  • Provide quality support and knowledge for AT&T customers
  • Resolved issue with customer bills
  • Troubleshoot internet connection speed and equipment issues pertaining to DSL 9, 13 state and high speed internet 22 state U Verse
  • Remote access download, set up and troubleshoot products offered by AT&T
  • Provide account information to account holder and dispatching field techs and field agents
  • Transferring and escalating customer inquiries which require additional assistance or technical support based on predefined escalation procedures thorough documentation of each call, and proper phone etiquette
  • Answering inbound calls from customers to complete training and/or downloads

After School Counselor

Forest Park Elementary
08.2010 - 06.2012
  • Prepared students for later educational experiences
  • Planned and supervised activities for youth
  • Assisted students in school or personal related subjects
  • Supervised students during after school hours
  • Started homework club to help students needing extra time and assistance Implemented safety rules while under my supervision.

Cashier

Winn-Dixie
01.2006 - 01.2009
  • Used worked tools such as register
  • Leading a team of cashiers throughout shift to promote a positive environment
  • Assist customers with product related questions
  • Cleaning the front-end area to give customers and staff a pleasant and safe experience
  • Assisting customers with their groceries, including carrying them to vehicles.

Education

Bachelors of Arts - Human Resources

Palm Beach State College
Lake Worth, FL

Associate of Arts - undefined

Palm Beach State College
Lake Worth, FL

High School Diploma -

South Tech Academy
Boynton Beach, FL
05.2009

Skills

  • Employee retention
  • Administrative skills
  • Employee relations management
  • Interviewing skills
  • HR reporting skills
  • Candidate Sourcing
  • Superb Leadership Skills
  • Client Relations
  • Performance Appraisal
  • Statistical Report Analysis
  • Recruitment Management

Certification

Pharmacy Technician Certification

Certified Notary Public
Certified Recovery Specialist
RBT Certification

Languages

English
Native or Bilingual
Creole
Native or Bilingual

Additional Information

Assessments
Customer focus & orientation — Proficient April 2021
Responding to customer situations with sensitivity
Full results: Proficient
Work style: Reliability — ProficientSeptember 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Attention to detail — Proficient July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work motivation — Proficient September 2021
Level of motivation and discipline applied toward work

Full results: Proficient
Work style: Professionalism — Proficient September 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work
Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting

Full results: Proficient

Timeline

Senior Technical Recruiter

Robert Half, Terran Orbital
02.2022 - Current

Credit Counselor & Reverse Mortgage Counselor

Credit Card Management Services DBA DEBTHELPER.COM
03.2020 - 03.2020

HR Recruiter

Heavenly Homes
12.2019 - 12.2021

Office Manager/HR Recruiter

Carelink Communications Inc
10.2017 - 11.2019

Pharmacy Technician

Walgreens
10.2016 - 03.2021

Customer Service/Tech support

Teleperformance USA
06.2012 - 12.2014

After School Counselor

Forest Park Elementary
08.2010 - 06.2012

Cashier

Winn-Dixie
01.2006 - 01.2009

Bachelors of Arts - Human Resources

Palm Beach State College

Associate of Arts - undefined

Palm Beach State College

High School Diploma -

South Tech Academy

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