Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
MICHIKO GIBBS

MICHIKO GIBBS

Altamonte Springs,FL

Summary

Compassionate Victim's Advocate with background in providing emotional support and guidance to victims of crime. Strengths encompass crisis intervention, victim rights education, and case management. Demonstrated ability in advocating for clients' needs and ensuring their voices are heard within the justice system. Significant contributions include implementing victim assistance programs and improving community awareness on victims' rights.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Florida Supreme Court Certified Mediator (County)

State of Florida
03.2020 - Current
  • Company Overview: Contractor for the Florida Supreme Court Certified Mediator
  • Facilitate negotiation, provide direction and find ways to reach mutual solutions between involved parties
  • Determine opposing parties to solve legal disputes without a judge
  • Successfully mediate numerous cases leading to a 95% success rate in bringing parties to an agreement
  • Maintain strict adherence to ethical standards and confidentiality requirements outlined by the Florida Supreme Court
  • Collaborate with attorneys and other legal professionals to ensure effective mediation processes
  • Contractor for the Florida Supreme Court Certified Mediator

Lead Engineer

T-MOBILE
Orlando, USA
06.2004 - 09.2023
  • Deployed technical solutions to maintain, enhance, and evolve T-Mobile Network and Systems
  • Oversaw team of 6 personnel who worked on maintaining and streamlining corporate projects
  • Maintained troubleshooting procedures for customer-impacting events
  • Assisted in meeting Mean Time to Repair (MTTR) obligations at various management levels
  • Managed multiple projects simultaneously, coordinating resources, timelines, and deliverables to ensure on-time and on-budget completion
  • Developed and maintained strong relationships with customers, ensuring their needs were understood and met throughout the project lifecycle
  • Utilized technical expertise and problem-solving skills to troubleshoot and resolve issues as they arose
  • Strong communication skills, both written and verbal, to effectively convey technical information and project updates to stakeholders

Volunteer

PERSONAL POWER & PROSPERITY (P3)
Orlando, FL
11.2006 - Current
  • Assists in a Personal Growth workshop for students to make life-changing decisions that facilitate personal growth
  • Assists small and large group activities, creating safe environments
  • Provide support and guidance to participants in achieving personal power and prosperity
  • Implement strategies and activities to help students develop a positive mindset and increase self-confidence
  • Collaborate with team members to create a supportive and empowering environment for workshop participants

Volunteer Mentor

GUARDIAN AD LITEM
12.2019 - 08.2023
  • Developed relationships with children in need of advocacy, providing a new perspective regarding their needs and desires
  • Shared vital information with the GAL team to improve advocacy
  • Conducted thorough investigations into childrens' background and circumstances
  • Assessed childrens' needs and best interests
  • Attended court hearings to testify on childrens' progress and well-being

Volunteer

GUARDIAN AD LITEM - FLORIDA 18TH DISTRICT
03.2014 - 08.2023
  • Advocated on behalf of children who have been abused, neglected, and removed from their homes
  • Represented the best interests of children and youth in legal proceedings
  • Collaborated with social workers, attorneys, and other professionals to ensure the child's safety and welfare
  • Successfully advocated for the placement of children in a stable and supportive environment, resulting in improved outcomes

Education

Victims Advocacy

University of Central Florida
Orlando, FL
05-2022

Bachelor of Science (B.S.) - Criminal Justice

University of Central Florida
Orlando, FL
01.2022

Skills

  • Experience with at-risk youth
  • Case Management
  • Documentation And Reporting
  • Mental Health Treatment
  • Effective Communication
  • Problem-Solving
  • Behavior Management
  • Professionalism
  • Crisis Intervention
  • Conflict Resolution
  • Community Outreach
  • Treatment Planning
  • Violence prevention
  • Social Justice Advocacy

Certification

  • Victim Advocacy, University of Central Florida, Orlando, FL, 05/01/22
  • Permanency and Child Safety, Guardian Ad Litem Program, Sanford, FL, 05/01/21
  • Florida Supreme Court Certified Mediator (County), Dunlap Mediations, Altamonte Springs, FL, 05/01/20
  • GreenDot Campaign, University Of Central Fl, Orlando, FL, 05/01/20
  • Cultural Diversity, Alternative Dispute Resolution Center, FL, 05/01/20
  • Dynamics of Child Abuse & Neglect, Guardian Ad Litem Program, Sanford, FL, 05/01/19
  • Domestic Violence, Guardian Ad Litem Program, Sanford, FL, 05/01/19
  • Sexual Abuse/Human Trafficking, Guardian Ad Litem Program, Sanford, FL, 05/01/18
  • Permanency & Child Safety, Guardian Ad Litem Program, Sanford, FL, 05/01/18
  • Applied Suicide Intervention Skills, Guardian Ad Litem Program, Sanford, FL, 05/01/18
  • Educational Surrogate, Guardian Ad Litem Program, Sanford, FL, 05/01/18
  • Working with LGBTQ Youth and Trauma, Guardian Ad Litem Program, Sanford, FL, 05/01/18
  • Cultural Diversity, Guardian Ad Litem Program, Sanford, FL, 05/01/17
  • Youth Substance Abuse, Guardian Ad Litem Program, Sanford, FL, 05/01/14

References

References available upon request.

Timeline

Florida Supreme Court Certified Mediator (County)

State of Florida
03.2020 - Current

Volunteer Mentor

GUARDIAN AD LITEM
12.2019 - 08.2023

Volunteer

GUARDIAN AD LITEM - FLORIDA 18TH DISTRICT
03.2014 - 08.2023

Volunteer

PERSONAL POWER & PROSPERITY (P3)
11.2006 - Current

Lead Engineer

T-MOBILE
06.2004 - 09.2023

Victims Advocacy

University of Central Florida

Bachelor of Science (B.S.) - Criminal Justice

University of Central Florida

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MICHIKO GIBBS