Hi, I’m
Michèle Megson
Raleigh,NC
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
13
years of professional experience
2
Languages
Work History
The Aim Group
Executive Assistant
04.2006 - 12.2009
Job overview
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Worked with senior management to initiate new projects and assist in various processes.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Coordinated events and worked on ad hoc projects.
- Volunteered to help with special projects of varying degrees of complexity.
The Aim Group
Recruiting Manager
05.2004 - 03.2006
Job overview
- Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Managed applicant tracking systems to keep recruitment processes organized.
- Developed lists of qualified candidates for corporate hiring managers.
- Developed detailed reporting structures for key performance indicators related to recruitment activities, ensuring transparency and accountability in hiring efforts.
- Managed recruitment team and trained and mentored new advisors.
- Facilitated training sessions for internal stakeholders on best practices in interviewing techniques and effective candidate evaluation methods.
- Enhanced company''s employer brand by creating compelling job advertisements and maintaining a positive online presence.
- Provided exceptional candidate experiences throughout the entire recruitment process, from initial contact to offer negotiation.
- Conducted regular performance reviews for recruitment team members, providing constructive feedback and support for professional development goals.
- Managed a high-performing team of recruiters, fostering an environment of continuous improvement and professional growth opportunities.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Distributed employee engagement surveys to identify areas of improvement.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Action Personnel
Recruiter
05.2003 - 04.2005
Job overview
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with hiring managers to understand job requirements and expectations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Actively participated in industry conferences and networking events, keeping up-to-date on current trends and expanding professional network.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Action Personnel- Government Of Canada
Administrative Assistant
05.1997 - 04.2003
Job overview
- Multiple short-term contracts while studying
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. (Held Secret Security Clearance)
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
McGill University, Montréal Québec Canada
Bachelor Of Arts
Ashbury College, Ottawa Ontario Canada
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Information confidentiality
- Interpersonal Communication
- Professional and mature
- Travel Coordination
- Travel Arrangements
- Resourceful
- Schedule Management
- File Organization
- Staff Management
- Business Administration
- Project Oversight
- Task Delegation
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Executive Assistant
The Aim Group
04.2006 - 12.2009
Recruiting Manager
The Aim Group
05.2004 - 03.2006
Recruiter
Action Personnel
05.2003 - 04.2005
Administrative Assistant
Action Personnel- Government Of Canada
05.1997 - 04.2003
McGill University
Bachelor Of Arts
Ashbury College
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