Michonne Schow
Riverton,UT
Summary
Experienced with customer relationship management, ensuring client satisfaction and retention. Utilizes proactive strategies to address customer needs and enhance engagement. Knowledge of effective communication and problem-solving for optimal customer success.
Overview
15
15
years of professional experience
Work History
Hair Stylist
SportClips
10.2023 - Current
- Delivered exceptional haircuts and styling services in high-volume environment.
- Built strong client relationships through personalized consultations and tailored hair solutions.
- Mentored junior stylists on cutting techniques and customer service best practices.
- Implemented efficient scheduling practices to optimize client flow and reduce wait times.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety standards.
Salon Owner
Schow Services LLC
SLC, USA
01.2011 - Current
- Offered a variety of beauty services to clients in the wasatch front
- Provided waxing, lash extensions, brow tint, haircuts and styling.
- Cultivated client relationships through personalized consultations and follow-ups.
- Resolved client concerns promptly, maintaining high satisfaction levels across services.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
Medicare Sales Representative
Exact Medicare
Remote
01.2025 - 07.2025
- Educated clients on Medicare plans and benefits to enhance understanding and enrollment satisfaction.
- Maintained comprehensive knowledge of Medicare regulations to ensure compliance and accurate information dissemination.
- Cultivated strong relationships with clients through exceptional customer service, resulting in increased referrals and renewals.
Customer Success Manager
Swipeclock.com
South Jordan, USA
08.2021 - 09.2023
- Manage client support alongside Account Managers.
- Train and educate client on Products to empower their bottom line
- Provide client demos
- Handle many other necessary client expectations.
Real Estate Agent
RealtyPath
Riverton, USA
03.2016 - 12.2018
- Navigating independently into sales
- Attending regular trainings and continuing education training
- Marketing to potential clients
Nail Technician
Nailed!
SLC, USA
04.2014 - 03.2016
- Contributing consistent service to clients as well as team members.
- Simultaneously maintain a clean sanitary environment while contributing to a friendly team atmosphere.
Education
Health And Life Insurance License - Insurance
State of Utah
11-2025
Cosmetology License - Cosmetology
Paul Mitchell The School
Holladay, UT01-2012
Associate of Applied Science -
Salt Lake Community College
Salt Lake City, UTSkills
- Microsoft Office
- Google Suite
- Quickbooks
- Meticulous attention to detail
- Client consultation
- Relationship building and management
Timeline
Medicare Sales Representative
Exact Medicare
01.2025 - 07.2025
Hair Stylist
SportClips
10.2023 - Current
Customer Success Manager
Swipeclock.com
08.2021 - 09.2023
Real Estate Agent
RealtyPath
03.2016 - 12.2018
Nail Technician
Nailed!
04.2014 - 03.2016
Salon Owner
Schow Services LLC
01.2011 - Current
Health And Life Insurance License - Insurance
State of Utah
Cosmetology License - Cosmetology
Paul Mitchell The School
Associate of Applied Science -
Salt Lake Community College