Miciya Haynie
Omaha,NE
Summary
I am seeking a position in a people-oriented organization that will enable me to utilize my passion and experience in a capacity that allows me to grow within the company, increase knowledge and to ultimately positively affect the lives of others' while providing excellent service in a challenging environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Allied Home Health
01.2023 - Current
- Provided compassionate support in daily living activities, enhancing client comfort and well-being.
- Assisted clients with personal hygiene, grooming, and mobility to promote independence and dignity.
- Monitored health status, reporting changes to healthcare professionals for timely interventions.
- Developed personalized care plans in collaboration with clients and families to meet individual needs.
- Built strong relationships with clients to deliver emotional support and companionship.
Receptionist
Nebraska Medicine
01.2021 - Current
- Scheduling patient appointments, receiving and processing outpatients, collecting and communicating patient demographic/insurance information.
- Required to travel to various locations to work shifts.
- Assisted with patient check-in process, ensuring completion of necessary documentation and forms.
- Implemented organizational strategies to improve front desk efficiency and reduce wait times for patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
HELP Adult Services
01.2017 - 01.2020
- Greeting and checking in clients, scheduling, answering phones, collecting and recording payments, various office responsibilities, special projects, and assisting the Office and Business Manager.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Fashion Marketing -
Iowa Western Community College
01.2012
High school diploma - undefined
Omaha South High
01.2011
Skills
- Problem Solving
- Communication
- Time Management
- Leadership
- Adaptability
- Compassionate patient care
- Meal preparation
- Household tasks
- Client transportation
- Medical records management
Certification
CPR Certified
BLS Certified
Languages
English
Timeline
Personal Care Assistant
Allied Home Health
01.2023 - Current
Receptionist
Nebraska Medicine
01.2021 - Current
Receptionist
HELP Adult Services
01.2017 - 01.2020
High school diploma - undefined
Omaha South High
Fashion Marketing -
Iowa Western Community College