Mick Chase
Brooklyn
Summary
A hard worker with proven relationship-building and time management skills in fast-paced environments. Committed to continuous growth to enhance clients' and customers' experiences and results.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Server
Soho House & Co
Brooklyn
07.2025 - 11.2025
- Built strong professional relationships with members.
- Enhanced guest experience through food/drink pairings and specials.
- Enhanced guest experiences through food/drink pairings and specials.
- Supported food runners and bussers with orders.
- Maintained cleanliness and stock of server/bar areas.
- Adhered to Soho House’s set standards at all times.
Server
The Penny Farthing
Manhattan
02.2025 - 05.2025
- Provided fast, friendly service in a busy setting
- Extensive knowledge of beverage menu
- Smoothly and quickly ran beverage orders to all sections
- Managed payments through POS system, maintained clean sections, and supported daily opening/closing tasks
- Worked closely with kitchen and bar staff to ensure smooth, timely service during high-volume shifts and events
- Built strong guest relationships, creating a welcoming and energetic atmosphere
Server
Ithaca Beer Co.
Ithaca
05.2024 - 08.2024
- Efficiently attended to all guests in assigned section as well as helping other servers when necessary
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Served food and beverages efficiently and effectively
Seasonal Banquet Server
The Inn at Taughannock Falls
Trumansburg
05.2023 - 10.2023
- Served guests in a formal manner, abiding by the serving techniques required by the Inn
- Ensured guests were comfortable and had received everything they needed/wanted
- Maintained a clean, neat environment for guests at all times
- General housekeeping (polished silverware, organized serving utensils, platters, etc.)
Co-Manager
Journeys Shoes
Syracuse
11.2022 - 04.2023
- Met and exceeded personal and store sales goals and standards of performance.
- Recruited and hired high caliber employees and developed a successful sales team.
- Provided feedback, coaching, and accountability for all employees.
- Recognized talented staff and developed them for growth within the company.
- Supervised and manage all aspects of loss prevention practices.
- Resolved customer issues smoothly and effectively.
- Provided a fun, full service experience to all customers.
- Open/Closing store operations (bank deposits, etc.)
Sales Supervisor
Spencers
Ithaca
10.2021 - 11.2022
- Recruited, trained, and developed employees.
- Supervised and managed aspects of loss prevention.
- Generated sales
- General housekeeping
- Merchandised through provided planograms.
- Provided exceptional customer service.
- Operate Register
Assistant Manager
Zumiez
Waterloo
04.2022 - 09.2022
- Maximized personal & store sales results through selling, maintaining & covering zones.
- Assisted Store Manager in maximizing sales results in the area of sales, merchandising & operations.
- Maintained personal results while training & directing the team to provide customer service.
- Executed product direction & make store specific product design decisions to drive sales results.
- Opened & Closed store. (reconciling the register, markdowns, transfers, promotion set up, inventory audits and store execution audits)
Education
Some College (No Degree) - Fashion Business Management
Fashion Institute of Technology
New York (City), NYSkills
- Strength training education
- Nutrition planning
- Client coaching
- Problem solving
- Communication
- POS systems
- Customer satisfaction
- Attention to detail
Certification
Nutrition Coach
Timeline
Server
Soho House & Co
07.2025 - 11.2025
Server
The Penny Farthing
02.2025 - 05.2025
Server
Ithaca Beer Co.
05.2024 - 08.2024
Seasonal Banquet Server
The Inn at Taughannock Falls
05.2023 - 10.2023
Co-Manager
Journeys Shoes
11.2022 - 04.2023
Assistant Manager
Zumiez
04.2022 - 09.2022
Sales Supervisor
Spencers
10.2021 - 11.2022
Some College (No Degree) - Fashion Business Management
Fashion Institute of Technology