Mickelia Thompson
Orange Park,FL
Summary
Attentive Child Protective Investigator unafraid of working hard and striving to find the best solutions for at-risk children. Committed to ensuring both the protection of children and appropriately conducted investigations.
I am a dedicated Social Worker offering 2 years of counseling and crisis intervention expertise. Offering comprehensive background in social services and child safety as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
11
11
years of professional experience
Work History
Child Protective Investigator, State Certified
Department of Children and Families
08.2022 - Current
- Work with families and conducting investigations of alleged abused, abandoned, neglected or exploited children
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Documented all relevant information by filling out forms and completing case reports.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
1st shift Fresh Department
Walmart
05.2018 - 08.2022
- Stock fresh area and assist customers with finding what they need
Rugs Specialist
Macy
07.2017 - 04.2018
- Help customers decide and make rug purchases, rug protection plans and rug pads
- Also, help customers open Macys credit cards
Customer Service
Lowes
01.2017 - 07.2017
- Help Customers feel comfortable with purchases, help with returns and open store credit cards
Sales Associate
Macys
10.2013 - 01.2017
- Help Customers feel comfortable with what they purchase and help them open Macys credit cards
Education
Bachelor - Criminal justice
FCC
BS - Nursing
Broward College
Coconut Creek, FL07.2019
Skills
- Teamwork and Cooperation
- Neglect and abandonment reporting
- Writing and verbal communication
- Case Documentation
- Family assessment
- Client engagement and assistance
- Information Gathering
- Crisis situations
- Safety Planning
- Child Development
- Abuse and Neglect Investigation
- Family Dynamics
- Multidisciplinary Collaboration
- Child Interviewing
- Trauma-informed care
Awardsacknowledgements
- Very Customer Oriented
- Focused
- Always completes tasks given
Timeline
Child Protective Investigator, State Certified
Department of Children and Families
08.2022 - Current
1st shift Fresh Department
Walmart
05.2018 - 08.2022
Rugs Specialist
Macy
07.2017 - 04.2018
Customer Service
Lowes
01.2017 - 07.2017
Sales Associate
Macys
10.2013 - 01.2017
BS - Nursing
Broward College
Bachelor - Criminal justice
FCC
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