Mickenzi McGhee
Columbus ,Ohio
Summary
Empathetic, effective and motivated Medical Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.
Overview
6
6
years of professional experience
Work History
Patient Care Assistant
Nationwide Children Hospital
Reynoldsburg, Ohio
06.2024 - Current
- Monitored and documented patient vital signs and health status information.
- Communicated effectively with healthcare teams to coordinate patient care plans.
- Supported mobility by assisting patients with walking and transferring safely.
- Maintained a clean and safe environment for patients and staff members.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Provided emotional support to patients and families during challenging situations.
Medical Assistant
WellNow Urgent Care
Canal Winchester, OH
10.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
Nurse Aide
The Woodlands of Columbus
Columbus, Ohio
03.2023 - 10.2023
- Provided patient care, including bathing and dressing.
- Assisted with transferring patients from bed to wheelchair or strher.
- Organized activities that encourage socialization among residents in long-term care facility.
- Answered call lights promptly and responded to patient requests courteously and efficiently.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
- Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
- Greeted visitors warmly and provided directions when needed.
- Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention.
- Responded quickly to emergencies and followed proper safety protocols at all times.
Multiskilled Technician
Mount Carmel East
Columbus, Ohio
02.2022 - 03.2023
- Open heart surgery after care
- Provided direct patient care and assistance to healthcare team members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
Customer Care Representative
JCPenney
Columbus, Ohio
11.2021 - 06.2022
- Maintaining Customer Satisfaction
- Assisting customers with placing orders online.
- Assisting other associates assisting customers (in store & in center)
- Listening & typing notes while assisting customers (multitasking)
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
- Assisted customers in navigating through website features and functions to locate desired information or products.
- Gathered customer feedback to suggest improvements for products and services.
- Identified opportunities to upsell additional services when appropriate.
- Ensured compliance with company policies regarding privacy laws and data protection regulations.
- Processed orders accurately and efficiently according to established procedures.
Home Health Aide
I Am Boundless Inc
Columbus, Ohio
08.2021 - 02.2022
- Home Health Aid
- Caring for disabled persons
- Dispensing medication daily
- Cleaning home
- Bathing and feeding clients
- Sensory games & activities with clients
- Prepared and managed documents and reports in a timely manner
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Home Health Aide
Shining Star Residentials
Toledo, Ohio
01.2021 - 08.2021
- Home Health Aid
- Helping residents in their home with daily life
- Cooking & Cleaning
- Fostered an inclusive area for residents to express personal skills with non-judgemental and active listening skills
- Helping residents problem solve
- Prepared and managed documents and reports in a timely manner
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Engaged patients in recreational activities such as reading books or playing games.
- Assisted clients with bathing, dressing and incontinence care.
Home Health Aide
Make U-Turn Foundation
Columbus, Ohio
03.2020 - 01.2021
- Helping residents with daily life
- Taking them on outings on the weekends
- Cooking & Cleaning
- Passing Medication
- Knowledge and experience of relevant software applications- spreadsheets, word processing, and database management
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
Education
Diploma -
Reynoldsburg High School Livingston Campus
05.2019
Some College (No Degree) - Nursing
Wright State University
Dayton, OHSkills
- Compassionate Care
- Patient-Focused Care
- Patient Monitoring
- Reliable Transportation
- CPR Certified
- Customer Service
- Teamwork and Collaboration
- Following Instructions
- Organizing Work Stations
- Documentation
- Meal Preparation
- Incident Reporting
- Problem-Solving
- Medication Administration
- Dependable and Responsible
- Friendly, Positive Attitude
Timeline
Patient Care Assistant
Nationwide Children Hospital
06.2024 - Current
Medical Assistant
WellNow Urgent Care
10.2023 - Current
Nurse Aide
The Woodlands of Columbus
03.2023 - 10.2023
Multiskilled Technician
Mount Carmel East
02.2022 - 03.2023
Customer Care Representative
JCPenney
11.2021 - 06.2022
Home Health Aide
I Am Boundless Inc
08.2021 - 02.2022
Home Health Aide
Shining Star Residentials
01.2021 - 08.2021
Home Health Aide
Make U-Turn Foundation
03.2020 - 01.2021
Diploma -
Reynoldsburg High School Livingston Campus
Some College (No Degree) - Nursing
Wright State University