Summary
Overview
Work History
Education
Certification
Timeline
Generic

Mickey Henderson

Dallas,United States

Summary

Experienced with ensuring safety and protection of communities. Utilizes effective communication and quick decision-making to handle emergencies efficiently. Knowledge of public safety regulations and crisis management strategies.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Public Safety Officer

Baylor Scott & White
Dallas
10.2024 - Current
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Patrolled assigned areas on foot, horseback or by vehicle.
  • Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
  • Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
  • Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.

Security Officer

DISD
Dallas
08.2024 - 08.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Security Officer

Methodist Dallas Medical Center
Dallas, TX
09.2023 - 06.2024

Patrol inside & outside the hospital

Answer calls from dispatch regarding unruly guests or patients assist other agencies when called upon. Great all visitors while on my post and confiscate any weapons not allowed on property.

Security Officer

Children Health
Dallas, TX
08.2023 - 09.2023

Was only there for training for 2 weeks. Didn't like the culture by the other officers using racial slurs. Because of the bad environment I resigned .

Regional Supervisor

Kellington Protection Services
Palmer, TX
08.2021 - 08.2023
  • Oversaw the recruitment process to ensure the hiring of top talent in alignment with company objectives.
  • Analyzed market trends to identify new growth opportunities for business expansion within the region.
  • Developed comprehensive financial reports for senior leadership, enabling data-driven decision-making processes.
  • Improved regional performance by implementing streamlined processes and efficient management strategies.
  • Fostered a positive working environment through proactive conflict resolution measures and consistent recognition of staff achievements.
  • Evaluated team performance regularly, providing guidance for continuous improvement and goal achievement.
  • Implemented, updates, and enforced company policies for standardized operations.
  • .Empowered team members by delegating responsibilities effectively based on individual strengths and skillsets.
  • Facilitated open communication channels between departments, fostering a supportive and inclusive work culture.
  • Directed training, promotions, and employee motivation to minimize turnover and maximize productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.

Public Safety Officer

Baylor Scott & White
Waxahachie, TX
12.2014 - 05.2021
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Patrolled assigned areas on foot, horseback or by vehicle.
  • Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
  • Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
  • Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.
  • Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
  • Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Assisted in the evacuation of buildings during fire alarms or other emergencies, ensuring the safe and orderly exit of occupants.
  • Responded to emergency calls efficiently, providing immediate assistance and coordinating with other emergency services.

Monitor

Volunteer OF America
Hutchins, TX
05.2014 - 12.2014

Greet all guests,visitors and staff upon arrival, conduct radom security checks of rooms,assist with feeding,transportation to and from work assist with volunteering ,conduct new orientation and provide security throughout the facility by monitoring cameras.

Detention Officer

City Of Mansfield
Mansfield, TX
05.2012 - 02.2014

Assist with daily intake of new prisoners, my duties included,cell inspections,feeding,taking mug shots,fingerprint, issue out uniforms, answer calls regarding charges,escort to and from court. Patrolling inside and outside facilities

Owner /Crime Scene Tech

Bioclean Crime Scene Clean Up
Dallas, TX
02.2004 - 06.2011
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Education

None - Digital Communications And Media

Missouri Southern State University
Joplin, MO

Certification

Level 3 license and CPR certificate

Timeline

Public Safety Officer

Baylor Scott & White
10.2024 - Current

Security Officer

DISD
08.2024 - 08.2024

Security Officer

Methodist Dallas Medical Center
09.2023 - 06.2024

Security Officer

Children Health
08.2023 - 09.2023

Regional Supervisor

Kellington Protection Services
08.2021 - 08.2023

Public Safety Officer

Baylor Scott & White
12.2014 - 05.2021

Monitor

Volunteer OF America
05.2014 - 12.2014

Detention Officer

City Of Mansfield
05.2012 - 02.2014

Owner /Crime Scene Tech

Bioclean Crime Scene Clean Up
02.2004 - 06.2011

None - Digital Communications And Media

Missouri Southern State University
Mickey Henderson