Summary
Overview
Work History
Education
Skills
Timeline
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Mickey Kennedy

Jacksonville,FL

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. After seven years of working as a UPS driver, I am looking to change career paths into something that utilizes the skills I acquired while studying accounting at Flagler College.

Overview

10
10
years of professional experience

Work History

Package Delivery Driver

UPS
Tallahassee, Florida
11.2018 - 08.2025
  • Delivered packages efficiently across assigned routes.
  • Inspected delivery vehicles for safety and maintenance.
  • Communicated with customers regarding delivery schedules.

Deckhand

American Cruise Lines
Juneau, Alaska
04.2018 - 09.2018
  • Assisted in the daily operations of cruises and guest services.
  • Provided exceptional customer service to enhance guest experiences on board.

Skybox Supervisor (Doak Campbell Stadium)

University Center Club
Tallahassee, Florida
07.2015 - 03.2018
  • Prepared 18 skyboxes for gameday operations.
  • Mentored staff on service excellence and menu details.
  • Trained new hires in food handling techniques and safety protocols.

Education

Bachelor of Science - Accounting

Flagler College
Saint Augustine, FL
12-2017

Skills

  • Microsoft Office Suite
  • QuickBooks
  • Financial reporting

Timeline

Package Delivery Driver

UPS
11.2018 - 08.2025

Deckhand

American Cruise Lines
04.2018 - 09.2018

Skybox Supervisor (Doak Campbell Stadium)

University Center Club
07.2015 - 03.2018

Bachelor of Science - Accounting

Flagler College

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Mickey Kennedy