Summary
Overview
Work History
Education
Skills
Timeline
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Mickey Martinez

Bronx,NY

Summary

Adept at fostering customer relationships and exceeding sales targets, I leveraged teamwork and problem-solving skills at Nike to achieve consistent monthly sales goals. My experience as a Youth Mentor at Educational Alliance highlights my adaptability and ability to inspire personal growth, showcasing a blend of hard and soft skills critical for dynamic environments.

Overview

8
8
years of professional experience

Work History

Sales Associate

Nike House of Innovation Flagship Store
650 5th Ave
08.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to achieve monthly sales targets.

Youth Mentor

Boys Club of New York
321 East 111th
09.2019 - 09.2022
  • Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
  • Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
  • Introduced students to positive and creative outlets such as drawing and poetry.
  • Created workshops for youth to improve communication skills, teamwork and cooperation.

Sale Associate

UNIQL Flagship Store
650 5th Avenue
09.2016 - 07.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Collaborated with team members to achieve monthly sales targets.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Bachelor Of Applied Arts And Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2019

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Adaptability

Timeline

Sales Associate

Nike House of Innovation Flagship Store
08.2022 - Current

Youth Mentor

Boys Club of New York
09.2019 - 09.2022

Sale Associate

UNIQL Flagship Store
09.2016 - 07.2017

Bachelor Of Applied Arts And Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
Mickey Martinez