Mickey Zhu
Lincoln,NE
Summary
Responsible and motivated student ready to apply education in the workplace. Offers technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ready to learn anything, and open to trying new things.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Mr. Hui's II and Ms. Chen 56
Lincoln, NE
03.2022 - Current
- Delivered exceptional service to guests through prompt greetings and efficient order-taking for beverages and meals.
- Maintained a high level of attentiveness to ensure guest satisfaction
- Maintained efficient and prompt food delivery service.
- Ensured accuracy and visual appeal of food orders prepared by kitchen staff for guest satisfaction.
- Maintaining strict adherence to health code requirements for safe food handling.
Front Desk Clerk
Ashley's Furniture Homestore
Beatrice, NE
06.2021 - 07.2021
- Managed transactions involving different forms of payment, such as credit cards and cash, for guest accounts.
- Prepared documents related to guest accounts, such as invoices.
- Assisted in resolving customer complaints and inquiries in a timely manner.
- Organized files for easy retrieval when needed by management staff members.
- Updated computer system with current guest information.
- Answered incoming calls and directed them to the appropriate personnel.
Education
Bachelor of Science - Computer Science
University of Nebraska At Omaha
Omaha, NE05-2027
Skills
- Strong leadership
- Complaint Handling
- Customer Service
- Adaptability and Flexibility
- Reliability
- Problem-solving abilities
- Critical Thinking
- Professionalism
Certification
- Microsoft Word (Office 2016)
- Microsoft Excel (Office 2016)
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
References
References available upon request.
Timeline
Waitress Supervisor
Mr. Hui's II and Ms. Chen 56
03.2022 - Current
Front Desk Clerk
Ashley's Furniture Homestore
06.2021 - 07.2021
Bachelor of Science - Computer Science
University of Nebraska At Omaha
- Microsoft Word (Office 2016)
- Microsoft Excel (Office 2016)
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