Micki Rice
Twin Falls,ID
Summary
Business Development, Mortgage Loan Officer, Engaging Relationship Builder. Highly motivated and results-driven with diverse industry experience and proven ability to impact people and the organization. Accomplished professional with excellent networking and communication skills. Ability to connect with diverse options and thoughts to create an inclusive community. More than 20 years bank industry knowledge from Business Development, Mortgage Lending & Training Officer. Strong organizational skills, detail oriented, analytical, excellent written and verbal communications with ability to prepare and make presentations to groups or individuals.
Overview
25
25
years of professional experience
Work History
Membership Engagement Coordinator
TWIN FALLS CHAMBER OF COMMERCE
04.2023 - 05.2024
- Developed Membership opportunities for members and non-members
- Increased new Members by 30%
- Developed Chamber Ambassador and Young Professional programs to increase membership outreach and business engagement
Mortgage Loan Officer
First Federal Savings Bank
07.2020 - 04.2023
- Interviewed potential borrowers and collected appropriate documentation for conventional and non-conventional (arm) residential and consumer loans
- Processed, evaluated, prepared, and funded closing documents with close attention to detail
- Managed various calls from builders, customers, realtors, and title companies to ensure quality customer satisfaction during the home loan process
- Followed regulatory guidelines to ensure compliance with all mortgage regulations.
Mortgage Loan Officer
IDAHO CENTRAL CREDIT UNION
01.2016 - 01.2020
- Interviewed potential borrowers and collected appropriate documentation for conventional and non-conventional (arm) residential and consumer loans
- Top grossing loan officer in the area
- Processed, evaluated, prepared, and funded closing documents with close attention to detail
- Managed various calls from builders, customers, realtors, and lenders to ensure quality customer satisfaction during the home loan process
- Served on various boards and committees
Business Development Officer
IDAHO CENTRAL CREDIT UNION
02.2014 - 01.2016
- Developed and implemented membership recruitment and retention strategies
- Top producing employee consistently brought in the most new members
- Proven record of building strong relationships with members, community organizations, and the branches that I served
- Strong skills in sales, communication, marketing, and event management.
Education
Communications
Clackamas Community College
Clackamas, ORConsumer/Residential Lending Classes
Portland, ORSkills
- Project Development / Roll out
- Coaching / Mentoring
- Company Culture Development
- Excellent Internal and External Relationship Skills
- Team Builder
- Relationship Connections
- Training Development
- Building Team Pride and Purpose
- Community Education Liaison
- Customer Success Focused
Timeline
Membership Engagement Coordinator
TWIN FALLS CHAMBER OF COMMERCE
04.2023 - 05.2024
Mortgage Loan Officer
First Federal Savings Bank
07.2020 - 04.2023
Mortgage Loan Officer
IDAHO CENTRAL CREDIT UNION
01.2016 - 01.2020
Business Development Officer
IDAHO CENTRAL CREDIT UNION
02.2014 - 01.2016
Communications
Clackamas Community College
Consumer/Residential Lending Classes