ABIGAIL SCHNEISS
Jackson,WI
Summary
Results-driven professional successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style. Recent master's graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Marketing & Membership Engagement Coordinator
Luxembourg American Society
06.2024 - 08.2024
- Daily run new membership reports and enter member demographic information on PastPerfect
- Print membership cards
- Provide support for fest week organizing attendee information
- Utilize Canva to design menu cards
Office Operations Assistant
Ascension
01.2024 - 06.2024
- Register patients; obtain and update demographic and insurance information
- Verify insurance coverages, collect co-pays, post payments
- File, retrieve, and deliver patient information/records
- Complete required forms/documentation
Marketing Coordinator
Down Syndrome Association of Wisconsin
10.2022 - 10.2023
- Develop new social media calendar
- Create and publish content for social media
- Utilize digital marketing platforms including Constant Contact, Squarespace, Buffer, Canva, Photoshop
- Update website with event information weekly
- Create eblasts weekly
- Assist developing S.O.P's for new hires
- Develop social media analytics data & create reports
Patient Service Representative
Advocate Aurora Health
09.2021 - 09.2022
- Register patients; obtain and update demographic and insurance information
- Verify insurance coverage, collect co-pays, post payments
- File, retrieve, and deliver patient information/records
- Complete required forms/documentation
- Determine what type of appointment patients needed and schedule appropriately
- Go through list of intake questions and document patient answers
- Retrieve voicemails and return calls
Sales Associate
Maurice’s
03.2021 - 09.2021
- Assist customers with merchandise selection
- Handled customer service including POS
- Inventory management
Digital Content Coordinator
Brew City Marketing
04.2019 - 11.2020
- Create engaging content for clients' blogs
- Use SEO best practices to drive website traffic
- Assist with social media management
Financial Aid Specialist
Concordia University
04.2018 - 12.2018
- Verify student information and financials, entering data into proprietary systems
- Professionally responded to and directed 20-30 calls daily
- Assist students with FAFSA information collection
- Maintain and order financial aid office supplies
Caption Assistant
Captel
02.2017 - 03.2018
- Create captions for live phone calls using voice recognition software program Dragon
Social Media Marketing Intern
Piggly Wiggly
08.2016 - 02.2017
- Manage and increase presence of social media accounts including Facebook and Pinterest
- Compile customer survey data reports
- Develop and post weekly social media content
- Weekly E-blasts utilizing Constant Contact software
- Design and printed signage for sales and events
Finance Specialist
Custom Creations LLC
07.2015 - 08.2016
- Utilize QuickBooks for financial reporting and cash flow
- Enter financial data in Microsoft Excel
- Maintain A/R and A/P processing
- Invoicing
Administrative Assistant
West Bend Community Church
08.2014 - 08.2015
- Use PowerPoint weekly to create announcement slides
- Manage new web page design; maintain weekly updates
- Design new e-newsletter and update weekly
- Create flyers for events
- Create/run monthly reports for birthdays and anniversaries
- Direct individuals to community resources
- Complete criminal background checks for volunteers
- Provide support with organization of large events (i.e., Ministry fair, Ruby's Pantry - rural foodbank)
Customer Service Representative
Westbury Bank
06.2013 - 12.2013
- High volume branch where customer transactions were conducted using banking software
- Handle mortgage, commercial, and loan payments
- Handle large cash withdrawals
- Complete assigned online banking courses for professional development
Financial Aid Specialist
Herzing University
02.2011 - 06.2013
- Receive, file and process digital and paper documents for financial aid applications
- Provide assistance to students in FASFA application procedures
- Maintain a current knowledge of financial aid processes
Education
MS - Digital Marketing & Analytics
St. Edward's University
01.2023
BA - Health Communication
Bellevue University
01.2019
AAS - Digital Marketing
Moraine Park Technical College
01.2017
Skills
- Proficient in Microsoft Office
- Project Management
- Critical Thinking
- Problem Solving
- Interpersonal Communication Skills
- Detail-Oriented Organization
- Data & Analytics
- Strategic Development
Websites
Certification
Google Analytics Individual Qualification
Google Digital Academy (Skillshop)
Issued Dec 2023 · Expires Dec 2024
Credential ID 236237838
Google Ads Search Certification
Google Digital Academy (Skillshop)
Issue Date: Feburary 2023
Credential ID: 143826132
Timeline
Marketing & Membership Engagement Coordinator
Luxembourg American Society
06.2024 - 08.2024
Office Operations Assistant
Ascension
01.2024 - 06.2024
Marketing Coordinator
Down Syndrome Association of Wisconsin
10.2022 - 10.2023
Patient Service Representative
Advocate Aurora Health
09.2021 - 09.2022
Sales Associate
Maurice’s
03.2021 - 09.2021
Digital Content Coordinator
Brew City Marketing
04.2019 - 11.2020
Financial Aid Specialist
Concordia University
04.2018 - 12.2018
Caption Assistant
Captel
02.2017 - 03.2018
Social Media Marketing Intern
Piggly Wiggly
08.2016 - 02.2017
Finance Specialist
Custom Creations LLC
07.2015 - 08.2016
Administrative Assistant
West Bend Community Church
08.2014 - 08.2015
Customer Service Representative
Westbury Bank
06.2013 - 12.2013
Financial Aid Specialist
Herzing University
02.2011 - 06.2013
MS - Digital Marketing & Analytics
St. Edward's University
BA - Health Communication
Bellevue University
AAS - Digital Marketing
Moraine Park Technical College