Micreese Jackson-Dixson
Hiram,GA
Summary
Certified Phlebotomist with broad experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Phlebotomist
Kedplasma
Lithia Springs, Georgia
07.2024 - Current
- Performed venipuncture and capillary blood draws on a diverse patient population, ensuring a comfortable and efficient experience for each individual.
- Managed inventory of supplies and ensured availability for daily operations.
- Maintained accurate patient records and documentation for all procedures.
- Provided excellent customer service while interacting with patients.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Store Manager
Walgreens
Douglasville, USA
03.2013 - 07.2025
- Increased store sales by 15% over a year by implementing targeted promotional strategies, which boosted customer engagement and drove repeat business.
- Streamlined inventory management processes, reducing stock discrepancies by 30%, which helped ensure products were always available for customers and minimized losses.
- Trained and developed a team of 20 associates, fostering a collaborative environment that improved employee retention by 25%, which ultimately enhanced overall store performance.
- Enhanced customer service standards by introducing a feedback system, which led to a 20% increase in positive customer reviews and improved the store's reputation in the community.
Pharmacy Technician
Walgreens
Douglasville, USA
03.2013 - 07.2025
- Assisted pharmacists in preparing and dispensing medications, which ensured that patients received the correct prescriptions on time and improved overall service efficiency at the store.
- Managed inventory by accurately tracking medication supplies and placing timely orders, helping to minimize stock shortages and maintain consistent availability of essential medications.
- Educated customers on proper medication usage and answered their questions, which enhanced their understanding and adherence to treatment plans, ultimately improving their health outcomes.
- Collaborated with healthcare professionals to resolve medication-related issues, effectively helping to streamline patient care processes and enhance the pharmacy’s reputation within the community.
Education
High School Diploma -
Pebblebrook
Mableton, GA05-2010
Skills
- Specimen Labeling and Handling
- Butterfly needle technique
- Patient Care Techniques
- Inventory management
- Medication dispensing
- Venipuncture and capillary puncture
- Staff management
- HIPAA
Certification
- License Pharmacy Tech
- Certified Phlebotomist
Timeline
Phlebotomist
Kedplasma
07.2024 - Current
Store Manager
Walgreens
03.2013 - 07.2025
Pharmacy Technician
Walgreens
03.2013 - 07.2025
High School Diploma -
Pebblebrook