Summary
Overview
Work History
Education
Skills
Timeline
Generic

Midori Newman

Pueblo,CO

Summary

Versatile and dedicated, I excell at Popeyes Chicken by enhancing customer satisfaction and loyalty through exceptional service and accurate payment processing. Skilled in cash register operation and demonstrating empathy, I trained new staff on POS, contributing to a 10% increase in team efficiency. My commitment to cleanliness and customer relations consistently upheld high standards.

Knowledgeable and dependable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

3
3
years of professional experience

Work History

Cashier

Popeyes Chicken
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Cashier

Villa Fresh Italian Kitchen
02.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
  • Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
  • Prevented pest infestations through diligent inspection of the premises and coordination with pest control professionals when necessary.
  • Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.

Grounds Maintenance Worker

Pueblo City Schools District 60
08.2021 - 11.2021
  • maintained fresh and groomed grounds for guests.
  • Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
  • Preserved facility cleanliness with routine trash removal and litter control efforts.
  • Collaborated with other staff members to maintain safe, attractive outdoor spaces for public enjoyment.
  • Assisted in seasonal preparation tasks, such as snow removal
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Reported vandalism or other damage to property to supervisor.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Followed safety standards when handling, mixing and storing hazardous chemicals.

Education

High School Diploma -

Pueblo County High School
Pueblo, CO
05-2021

Skills

  • Cash Register Operation

  • Payment Processing

  • Complex Problem-Solving

  • POS Systems

  • Staff Training

  • Guest inquiries

  • Refunds and exchanges

  • Work Ethic and Integrity

  • Patience and Empathy

  • Time management skills

  • Cash Handling

  • Cleaning and sanitizing

  • Customer Relations

Timeline

Cashier

Popeyes Chicken
03.2023 - Current

Cashier

Villa Fresh Italian Kitchen
02.2022 - 12.2022

Grounds Maintenance Worker

Pueblo City Schools District 60
08.2021 - 11.2021

High School Diploma -

Pueblo County High School

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Midori Newman