Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Miecia Johnson

Grand Prairie,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Healthcare Specialist

Gentiva Home Health
08.2008 - Current
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Assisted with client escalations
  • Prepare, process, and maintain enrollment forms in accordance with payer rules and internal processing metrics.
  • Provided family members with general health education and tips for patient care.
  • Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations.
  • Supported office operations by expertly handling administrative needs.
  • Ensured compliance with regulatory standards and guidelines by maintaining up-to-date knowledge of industry policies and mandates.
  • Answered patient inquiries and provided information about healthcare services.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to develop and implement creative solutions to complex problems.

Education

High School Diploma -

David W Carter High School
Dallas, TX
05.1995

Skills

  • BLS Certification
  • Patient confidentiality
  • Conflict Resolution
  • Friendly, Positive Attitude
  • Critical Thinking
  • Customer Service
  • Recordkeeping
  • Written Communication
  • Microsoft Office

Affiliations

  • Women Veterans Association

Timeline

Healthcare Specialist

Gentiva Home Health
08.2008 - Current

High School Diploma -

David W Carter High School

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Miecia Johnson