Miel Belloso
Salisbury,MD
Summary
Enthusiastically driven to assist customers in their financial well being while maintaining accuracy, efficiency, and achieving branch goals. Experienced in managing records, conducting quick starts, handling vault operations, problem solving, loan processing and loan originations.
Overview
7
7
years of professional experience
Work History
Sales and Leasing Consultant
Pohanka
Salisbury, MD
01.2024 - Current
- Assisted customers in selecting vehicles that met their needs and budget requirements.
- Maintained a thorough knowledge of current products, services, pricing plans, promotions, payment options.
- Built relationships with clients by providing timely follow-up on inquiries or requests for information.
- Followed up with customers after purchase and lease completion to ensure satisfaction with transaction experience.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Senior Relationship Banker
TRUIST
Salisbury, MD
10.2022 - 11.2023
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Collaborated with mortgage and wealth management partners to assist customers with specialized needs.
- Compiled new customer information to open accounts and loans, collecting and verifying necessary documentation.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Submitted loan applications to underwriter for verification and recommendations.
- Consulted with small business customers to determine needs and means and propose personalized banking solutions.
Branch Sales & Service RRT
PNC Bank
Salisbury, MD
06.2021 - 10.2022
- Nurtured connections with established customers to identify new needs, match offerings and drive sales.
- Engaged customers with proactive strategies to understand needs and develop successful solutions.
- Trained employees on cash drawer operation.
- Assisted tellers with daily activities such as cash limit approvals, locating errors, teller cash recycler errors and handling difficult situations.
Teller
PNC Financial Services Group
Salisbury, MD
01.2019 - 06.2022
- Performs lobby engagement activities to assist customers and find other alternatives using technology methods and tools that achieve their financial needs.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Maintained confidentiality of bank records and client information.
Teller
BB&T Corp.
Ocean Pines, MD
11.2016 - 12.2018
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Recommended additional products, services and benefits for customers.
Education
Some College (No Degree) - Biology Pre-Physican Assistant
Salisbury University
Salisbury, MDSome College (No Degree) - Business Administration And Management
Wor-Wic Community College
Salisbury, MDSkills
- Risk management
- Exceptional customer service
- Excellent communication skills
- MS Office proficient
- Customer Focused
- Attention to detail and accuracy
- Safe and vault operation
- Inventory management background
Timeline
Sales and Leasing Consultant
Pohanka
01.2024 - Current
Senior Relationship Banker
TRUIST
10.2022 - 11.2023
Branch Sales & Service RRT
PNC Bank
06.2021 - 10.2022
Teller
PNC Financial Services Group
01.2019 - 06.2022
Teller
BB&T Corp.
11.2016 - 12.2018
Some College (No Degree) - Biology Pre-Physican Assistant
Salisbury University
Some College (No Degree) - Business Administration And Management
Wor-Wic Community College
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