Miesha Spencer
Thornton,CO
Summary
Spirited cannabis enthusiast with a proven track record at Xclusive and Prima Cannabis, excelling in fast-paced environments and demonstrating outstanding customer service. Accurately and aptly measuring and weighing marijuana using the Metrc guidelines according to the Marijuana Enforcement Division. Skilled in conflict resolution and maintaining high cleanliness standards. Expertly trained in fostering customer loyalty through exceptional service, staying informed on industry trends and efficient multitasking. Achieved significant sales growth with solid understanding of product varieties, industry regulations, and promoting a positive team environment.
Overview
5
5
years of professional experience
Work History
Catering Bartender
Tend
Denver, CO
04.2023 - Current
- Showcased attention to detail in executing client''s vision for events, from custom drink menus to themed bar decorations.
- Safeguarded patrons'' well-being by adhering to responsible alcohol service guidelines and identifying signs of intoxication.
- Boosted customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Collaborated with catering team to deliver outstanding service at various events, including weddings, corporate functions, and private parties.
- Promoted a positive work environment by fostering teamwork among catering staff members during high-pressure situations.
Lead Budtender
Prima Cannabis
Edgewater, CO
11.2022 - 10.2024
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
- Resolved customer complaints professionally and efficiently, preserving brand reputation and customer loyalty.
- Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.
- Delivered exceptional customer service, resulting in repeat business and positive online reviews.
Budtender
Xclusive Cannabis
Federal Heights, CO
03.2020 - 02.2023
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Education
No Degree - Culinary Science And Nutrition
Johnson & Wales University
Denver, CO05-2020
No Degree - Sports Medicine And Athletic Training
Metropolitan State University of Denver
Denver, CO01-2018
High School Diploma -
Mountain Range High School
Westminster, CO05-2014
Skills
- Speed and accuracy
- Efficient multitasking
- Cleanliness standards
- Flexible schedule
- Patience and empathy
- POS system operation
- Outstanding customer service
- Conflict resolution
- Regulatory compliance
- Weighing products
- THC & CBD products
- Knowledge of Metrc weighing and measuring
Timeline
Catering Bartender
Tend
04.2023 - Current
Lead Budtender
Prima Cannabis
11.2022 - 10.2024
Budtender
Xclusive Cannabis
03.2020 - 02.2023
No Degree - Culinary Science And Nutrition
Johnson & Wales University
No Degree - Sports Medicine And Athletic Training
Metropolitan State University of Denver
High School Diploma -
Mountain Range High School