Miftahul Zannath
East Elmhurst,NY
Summary
Dynamic sales professional with a proven track record at Kinobody Fitness, excelling in problem-solving and conflict resolution. Leveraged CRM software to enhance lead tracking and client interactions, driving increased sales. Recognized for developing persuasive pitches and fostering strong client relationships, resulting in a significant boost in closed deals.
Overview
2
2
years of professional experience
Work History
Sales Closer
Kinobody Fitness
01.2023 - 03.2024
- Implemented CRM software to better track leads and manage client interactions, improving overall organization and time management.
- Collaborated with team members to strategize effective sales tactics, leading to increased team performance.
- Developed persuasive sales pitches that effectively communicated the unique benefits of products or services, resulting in more closed deals.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
Shift Supervisor
CVS Pharmacy
02.2024 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Education
BBA - Economics
Queens College
07-2026
Skills
- CRM software
- Appointment setting
- Excellent communication
- Follow-up calls
- Customer service management
- Creative problem solving
- Conflict resolution
Languages
English
Native or Bilingual
Bengali
Professional Working
Timeline
Shift Supervisor
CVS Pharmacy
02.2024 - Current
Sales Closer
Kinobody Fitness
01.2023 - 03.2024
BBA - Economics
Queens College
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